Budget Car Rental
Car RentalHours:
140 Hanes Mall Cir, Winston-Salem NC 27103 Hours
About Budget Car Rental
Budget Car Rental receives mixed reviews regarding its service and reliability. Many customers praise the staff, describing them as friendly, comical, gracious, and excellent, noting they go above and beyond to fix complex issues. The process is often reported as quick, with easy online rental extensions and drop-offs, and cars are typically clean and in good shape. However, there are consistent operational problems. On busy days, the location frequently reserves more vehicles than available, forcing customers to accept a downgrade, such as from a small SUV to a sedan, without a price adjustment. System outages sometimes require handwritten agreements. While some feel lucky to get a vehicle, long-time customers note a slow decline in service. The service can be pricey without promo codes, but is comparable to other rental companies. Occasionally, not having the ordered car results in a better alternative vehicle.
Most Recent Reviews
April 2026
Excellent vehicle, excellent price, excellent service! Thank you:)
March 2026
Really love this branch location. The staff is always helpful and friendly!!!!!
October 2025
Will never go back to enterprise after last time! Enterprise made it almost impossible for us to rent a car and we went to Budget and was in and out with a nice rental for way less money and hassle
More Comments(121)
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