The Home Depot in Winston-Salem, NC, offers a wide selection of tools, appliances, outdoor furniture, building materials, and gardening supplies, making it a convenient destination for home improvement and gardening needs. Customers appreciate the variety of products available, though some mention that prices can be a bit high. The store staff is generally friendly and helpful, with several reviews highlighting employees who go out of their way to assist, even in challenging situations like sweltering heat or when searching for specific items. While some customers note that employees occasionally direct them to the wrong aisle, they still find the staff to be nice and eager to help. The store provides easy access with convenient parking and straightforward self-checkout options. Customers have purchased items like lawnmowers, which are sometimes ordered online for in-store pickup, and appreciate the support they receive from employees in assembling or handling these products. Overall, the store is praised for excellent customer service, with new employees quickly demonstrating training and dedication. Despite minor issues, the Winston-Salem Home Depot is viewed as a helpful, well-stocked store that strives to meet its customers’ home improvement needs.
coupons don't work as expected.... customer service tried to help... but it was right at closing and a couple guys did help me load my truck.
August 2026
It's Home Depot. Great for supplies for DIY'er and professionals alike
July 2026
I needed to buy quite a bit of lawn products. I had an exceptional employee named Max who helped me out with my needs. He was quite helpful and knowledgeable of the products. The cashier which I did not catch her name was also very helpful because I needed to order several items online.
