Home Improvements in Winston-Salem, NC

“Charles in the Winston store is the best to work with. His knowledge of the products and ability to quickly design a kitchen and the n make modifications is amazing. I own rentals and my husband is a builder so we have used his services and products many times through the years. He is the reason we love Home Outlet”

“Home Depot is one of my FAVORITE stores!!
I have had good experiences finding what I need/want, and there's always staff around to help at W-S and High Point locations.”

“Tina, whom I believe is a lead in the Garden Center, went above and beyond for me today. Not old did she offer great advice on a painted lady philodendron that I was going to buy, but she took the time, about 15 minutes, out of a very busy Saturday, to track down a price on a ceramic pot that I wanted to purchase that didn't have a label (was placed in a wrong spot with other ceramic pots). We went to the clearance section of the store, and she did some research on her device to find out that it was actually on clearance, and printed a label for me. Like I said, she could have just brushed me off, or lazily charged me full price, assuming that it was priced the same as the ones on the shelf, but she absolutely took the time to help me out AND save a few dollars at the same time. I really hope that Lowe's sees this and acknowledges her hard work!”

“I have been driving by this place for years and have never stopped. I finally did. These things are awesome! If I was rich I'd buy them all and have the greatest backyard ever. Really liked the Yeti!”

“I go to this store multiple times a week. The lady driving the zamboni needs to come in prior to the store opening. It is very loud 1st. But 2nd and more important, the excess water that is left on the floor, could cause an accident!!
I will not stop shopping here, just my opinion.”

“I purchased all new windows for my new home with this store and just purchased a new door with Sherrie. I have to tell you this woman was the most helpful, polite, and professional person I’ve dealt with in a long time. She called me back when she said she would and because of that my loyalty will stay with this store. I find the competition for this store (Lowe’s) is awful, overpriced, and relies on a reputation they built years ago but it quickly declining over time. I will stick with Home Depot because time after time I find their prices to be more reasonable and their staff to be more helpful and friendly, with Sherrie taking the lead. I haven’t been treated with such personalized customer service care in years! Let me tell you it felt nice bc at other stores your just a work order # and a profit to them. Thanks Sherrie!”

“Needed to buy decorative edging at Lowe’s this morning. The app gave me location but the edging I wanted was no where to be found. I asked an employee, Connie, for assistance. She stopped what she was doing, (watering the plants), and very kindly assisted me. She too searched everywhere but instead of giving up so she could get back to watering the plants, she reached out to another employee Isaiah, to help. He finally found them on the highest rafter where no one could have easily seen them. Together Connie and Isaiah retrieved them for me. It was cold and windy and could have easily blown me off, but they didn’t. Kudos to both of them for helping me get what I wanted. Exceptional service all the way around!”