As “senior adults”, we have met a lot of sales reps over the years. Jonathan Parker at Hanes Mill Rd Mattress Firm really stands out. He gave options, information and advice without pressuring and with honesty. We highly recommend this store for the variety of available mattresses at good prices-Faron and Jane Humphrey
November 2023
We shopped at Hanes Mill Road. William provided excellent service over the phone with our initial questions and again when we visited the store. We do not have the mattress yet, so do not consider this a product review. but I suspect that if we have any customer service needs, William will take good care of us.
November 2023
My salesman, Brandon, was excellent. He asked several questions to determine what I was interested in looking at. He showed me the adjustable bed frames and mattresses based on my needs and wants. Brandon was very pleasant, knowledgeable and efficient. He answered all my questions.
