Sleep Number in Winston-Salem, NC, is dedicated to enhancing sleep experiences with adjustable beds that cater to individual comfort needs. Customers can find their ideal firmness and support with the innovative Sleep Number mattresses, which feature the unique SleepIQ™ technology for tracking sleep quality. The store offers a variety of bedding options to complete the sleep experience. Reviews highlight the exceptional customer service at Sleep Number, with staff members like Rosie, Robbie, and Hope receiving praise for their knowledge, patience, and willingness to help. Customers appreciate the welcoming atmosphere and the opportunity to try out the beds without any pressure. Many found the purchasing process quick and easy, thanks to the attentive service. Family members have also benefited from the in-store assistance, emphasizing the value of personal interaction compared to online customer service. The representatives’ dedication to their customers fosters a sense of community, making shoppers feel like family. Overall, visitors leave feeling informed, supported, and satisfied with their purchases, making Sleep Number a recommended destination for anyone seeking a quality sleep solution.
Robbie was great to work with, very helpful and knows the products well
June 2026
We came in and met with Robbie who was excellent. He took the time to really explain all of the different options and was not high pressure at all. He made sure to get us the best deal possible on a great bed. I would recommend anyone in the market for a new bed to stop in to Sleep Number and check them out.
May 2026
Robbie was extremely helpful explaining the different options with the mattresses I was checking out and allowing me to try the two options. I am looking forward to getting my new mattress!
