Metro by T-Mobile offers a range of services and products, including phone upgrades and home internet solutions. Customers have praised the helpfulness and professionalism of staff, particularly highlighting the exceptional service provided by employees who go above and beyond to assist. One customer noted that despite initial frustration during a visit, a staff member stepped in to ensure their needs were met, significantly improving their experience. Another customer expressed satisfaction with their transition back to Metro from another carrier, appreciating the assistance they received and the promotional offers available. However, there are some concerns regarding the performance of the 5G gateway home internet, with feedback indicating it struggles to support multiple devices effectively. Overall, Metro by T-Mobile is recognized for its customer service, but potential internet service users may want to consider the limitations of their home internet offerings.
Store manager Jack is the best and will help you in any way he can. I would recommend anyone to go to that store to see him. Spread the word bring friends and family ! They have the best metro deals promotions going on for the holidays.
May 2025
The one in Thruway is outstanding but still struggling with the buy back. Staff won't or can't help.
April 2024
Went to the metro phone store today off Peter's Creek by the pet store, and they were awesome awesome ? ?. Please Please go to that location and get an upgrade a new phone line add a line because it's worth it
