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“Hello and Good morning I visited Metro PCS Store to purchase a Home Internet service for my Smart TV and my Tablet and my T-Mobile representative was on top of his job and gave me the unit along with clear details on how to hook it up to my devices and I have been extremely happy with my Service. Sincerely Mr Larry Barron Sr”
“I had a problem with my cell phone and went to the store on waughtown St in Winston Salem NC And the young lady working there got me the best deal on a new phone,I love metro”
“We purchased a “smart home” with a system installed by Carolina Custom Sound. Not having any experience with such a system, we were initially concerned with being able to operate and maintain the equipment. Carolina Custom Home has been great to work with. They initially came and converted the system to us from the previous owners. We then bought a new TV from them which they installed. The TV we selected came to their facility damaged so they ordered a new one which crossed into a new model year. They honored the quoted price even though the new model was more expensive.We have had two issues, one with the sound system and one with the TV. In both cases we got a same day call when we contacted them and they were able to talk me through the fix over the phone. Once by Chris (the owner) and once by Milton (a senior technician). In both cases their instructions were very clear and understandable. Plus, they were very courteous and pleasant to work with.I very much recommend working with Carolina Custom Sound.”
“I my name is Wanda Hickman and I generally pay my bill on reynolda road at the Metro and I'll tell you the service is wonderful I mean I couldn't ask for a better place to go the nicest lady in the world will work there she'll help you out with anything she's patient and I just think she's remarkable and y'all need many many more people just like her so I just want to say I want to give her five stars because she deserves everything I want to give her a 10 if you got enough room on the dotted line but I think she's remarkable”
“I would like to extend my sincere thanks to Maurice Jones, the Sales Manager, and John Watson at Aaron’s. I recently experienced an issue with my bed, and they promptly addressed and resolved it on the same day, despite handling a large shipment of furniture. Their commitment to excellent customer service and dedication to customer satisfaction are truly commendable. Thank you both for your support and professionalism. Aaron’s consistently provides outstanding service.”
10AM - 7:30PM
3320 Silas Creek Pkwy #264, Winston-Salem
Electronics
“The customer service was excellent. They explained everything very well and gave me incredible experiences. Diana was very kind and helped me a lot with the things I was interested in.”
“Best offers for phone, phone plans and bundles. This location has better promotions than other locations and set me up with 4 phones and service in less than 20 minutes. All unter $150.00. Don't go to other locations, try here first.”
“Andrea was so sweet and helpful I was thirsty she gave me money to get water and gave me fruit to eat while I waited on my phone to be updated ?? she's so”
“I have been with Aaron's over a few decades now this place deserves my business they greet you as soon as you walk through the door and always there when you are looking for a Pacific item and they have it and it's always fast delivery probably the next day or day after guaranteed products with a warranty and the manager James there is amazing cannot recommend no other manager for this store he does a wonderful job words cannot describe the time he puts in at this location”
10AM - 8PM
2822 University Pkwy, Winston-Salem
Electronics
“Great customer service the young lady was very respectful and friendly most of respectful.Also by her working alone she handled business very well she needs to be managing”
“Okay selection, easy shopping experience, and the employees were somewhat helpful. I mean, it’s Best Buy, what are you expecting reading the reviews for a Best Buy.”
10AM - 8PM
3226 Silas Creek Pkwy, Winston-Salem
Electronics
“I would like to thank Johanna for helping me and my not super tech brother-in-law set up his new cell service and his phone. If it wasn't for her I probably would have tossed the phone across the yard out of frustration ?. If you need help head her way.”
“I recently got a new phone and had to go into the store twice because it seems the phone was a dud first time we thought we fixed the problem. The staff was great, very knowledgeable, helpful and friendly. Second time I came in when I explained the problem. The gentleman almost immediately said no problem. Let’s exchange it and get you a new phone since I was still within my 30 day warranty. I was very impressed with Khailil’s
customer service, friendliness and eagerness to go above and beyond. While we were waiting for my phone to download onto a new replacement phone, he even double checked my account to make sure there wasn’t any deals or specials that I was missing out on. I greatly appreciate all his hard work.”
10AM - 8PM
3619 Reynolda Rd, Winston-Salem
Electronics
“I came into the store after my phone was stolen all my pictures of my mother in law that passed away were on the stolen phone the lady from another cricket store told me I couldn’t retrieve my account because I didn’t remember my gmail information. I decided to give another cricket store a try and came in Reynolda it’s very small store barley any parking but the customer service I received from the young lady working alone was exceptional she had a line of customers and juggling two customers at different computers and had a customer on the phone and she didn’t seem faced by the pressure after it was my turn and I explained how important my pictures were and I needed to know if I could get them back she told me she would try to retrieve it right after she was able to find out my account email and helped me reset password I was so grateful. The young lady name was Jessica or Jennifer from now on I will only go to this store and know that I am receiving the best customer care service keep up the good work cricket”
“The store is always in disarray. I don't blame the employees either, it's due to skeleton crews for years at this point. This is a management/corporate issue.Hopefully my future shopping will be a great experience. The lady that bought my groceries out was nice and polite.”
“Outstanding service! Hands-down the best place to go to for all your phone needs. You won’t find a better place in the region. I’ve used them many times over and they get the job done.”
10AM - 8PM
3027 Waughtown St, Winston-Salem
Electronics
“If you need a new phone,new phone plan & associates that will listen or actively help you....THIS is the location to come to!! Soooo helpful,friendly & fast!!!”
“I went in because I thought I had cracked my phone's screen. The man working said I had only cracked the screen protector and I just needed to replace that. I really appreciated his honesty and the fact that he didn't play on my ignorance to try and upsell me a new screen or new phone. I was impressed by his honesty.”
“Let me start off by saying this place truely great ?. Allen was very helpful and informative throughout the whole process. He took his time showing me and my granddad the set up and the layout of the machine. I was very very pleased with the helpful advice he gave us. Him and his staff was amazing with loading the machine on our truck. I truly want to say thank you to him and his team for being the best start to my business adventure.”
“Excellent store if you are looking for vinyl ⏺️ records, ? shirts, Japanese candy/snacks, anime collectibles, Funko pops, toys, plush, gifts and more. Make sure you take your time to see everything. They also have a ♿ handicap accessible entrance and aisles.”
“Best Pawn Shop In Winston ! Brandy Is the Nicest Person to Deal With. My Personal opinion and Experience. I’m sure the rest Of the Staff Is Great Also ! Friendly Fast Service and Cash for Good Products Bose Etc . . . Give them A Try !”
“the new two hispanic girls in there have great customer service and are very honest will recommend this store its always clean and smells good..only reason im rating it now its because im a satisfy customer..before these two girls there there was a dark girl name sharkeisha and she was a liar and a theif and would over charge people and always smelled like weed but now im happy they have the new girls working there im happy with my new lgk40 ill be definitely be coming around more often.”
“Melody was dedicated and definitely on her job! As I walked in, there were 3 customers at the service desk. Two were together. Melody finished business with the guy. She asked me what did I need assistance with. I told her, I was referred by my brother and was told they had some very fast acting chargers. She helped me pick out the right charger, and assured me it was a great product. She has used that same one! We conducted our business and she continued to help the two customers that just purchased phones and service! I definitely recommend this place. Especially when Melody's there!”
“Store manager Jack is the best and will help you in any way he can. I would recommend anyone to go to that store to see him. Spread the word bring friends and family ! They have the best metro deals promotions going on for the holidays.”
“I came to this store very frustrated. Whitney, the store manager, worked with me and gave me outstanding customer service. After she showed me so much empathy for my situation she offered her understanding nature of concern by letting me know that my situation was uniquely similar to hers. She overstood my situation and was the perfect manager to offer me the best customer service I have ever experienced at any metro store. And I have lived in 4 county's: alamance, Guilford, Forsyth, and Mecklenburg, and she was the best! Hands down. Thank you Whitney.”
“I'm a Wal-Mart shopper whenever I visit the south. I don't live in the state that I can frequently shop at Wal-Mart so when I can I get everything I need.”
“I went in here to check for eggnog as a last resort. I checked on some other items with no luck. This still is a nice target, surprised me to see fireworks in the store so early.”
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“Dan's Electronics Etc replaced my Vizio TV remote! It was so easy to find on their website and I received within a couple of days. I will definitely use their services again! :)”