O'Reilly Auto Parts store #5246 in Winston-Salem, North Carolina, offers a wide range of auto parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit, making it convenient for customers who need tools. Customers praise the helpful and friendly staff, highlighting employees like Hanselee, who quickly replaced a warranty-covered battery, and Caleb, who went above and beyond to assist. The staff is noted for their willingness to carry items to customers’ cars, especially helpful for those with mobility challenges. Customers appreciate the store's proximity to home and its reasonable options for repairs. One customer mentioned buying a battery for around $240, noting the price was steep but still choosing to return for their needs. Another customer appreciated the store's honest advice, successfully trying a less expensive part that fixed their issue instead of costly repairs. Overall, the store is seen as a reliable and friendly local auto parts shop with attentive service and useful offerings.
My first visit at this location on Country Club Rd. However, not my last. Blake is pleasant, courteous, compassionate, and very helpful. I definitely appreciate his expertise and professionalism. Thanks, Blake! ?KUDOS??
March 2024
Knowledgeable and very friendly customer service that helped me find exactly what I was looking for.
December 2023
Logan is the man... Got it done great customer service
