O'Reilly Auto Parts store #1360 in Winston-Salem, North Carolina, offers a wide range of car parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums, and provides a free Loaner Tool program for special tools needed for repairs. Customers consistently praise the staff for their honesty, friendliness, and quick, attentive service. Many mention that employees are knowledgeable and go out of their way to assist with car repairs, often helping with installations and providing advice. The staff is described as always on point and eager to help, making for a positive shopping experience. Some reviews highlight the exceptional service received from specific employees, noting their helpfulness and speed, which enables customers to get back on the road quickly. While most customers have great experiences, a few mention that a couple of employees can be unreliable, but overall, the store is appreciated for its competitive prices, attentive service, and knowledgeable staff. Customers prefer shopping at this location over others due to the quality of service and the feeling of being valued. With over 6,000 stores nationwide, O'Reilly Auto Parts remains a trusted choice for auto parts and service needs.
They had what I needed at another store they git it m I ne in a short time
October 2025
Very good customer service, the staff were amazing, did not get there name but they were young guys, very helpful, had an issue with my car they checked for me and advised what was the issue and true it was.
January 2024
Eric and all the O’Reilly staff were awesome this morning! My wiper blade on my jeep tore apart and called on my way there to confirm they had the right ones for my jeep and Eric confirmed they did! When I arrived they had them ready and Eric was nice enough to install them for me!! Y’all are awesome and thanks again... read full comment