O'Reilly Auto Parts store #5247 in Winston-Salem, North Carolina, offers a wide range of parts, tools, and accessories for vehicle maintenance and repair. The store provides helpful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums at many locations. Customers appreciate the friendly and helpful staff, with employees like Ayden and Maggie providing excellent customer service—ranging from charging batteries and checking engine lights to assisting with oil leaks. The staff’s patience, kindness, and willingness to go above and beyond, such as installing wiper blades and discarding old ones, are highly valued. However, some customers note issues with stock availability, especially for cheaper items like batteries, which sometimes require purchasing more expensive options due to out-of-stock items. Overall, the store is known for its helpful associates and convenient services, making it a reliable place for automotive needs.
My wife broke down in our old Lexus (alternator failed on a trip), and these folks could not have been more helpful and caring in determining what the issue was and recommending a service facility and towing for her. They went above and beyond, and we both really appreciated it!
May 2026
Love the employees here. They're very knowledgeable and helpful
March 2026
Had to make 2 visits this day. Very helpful and friendly staff, and had what I needed
