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“These people provide great friendly service! Experienced and very helpful. My favorite post office in the triad! The negative reviews have nothing to do with the service that this office provides.”
“Large post office
Good customer service (a rarity these days)
Large parking lot, but near a busy intersection and can be a little confusing entering if coming from west brook plaza”
“When I arrived late in the afternoon, the ladies who work there were being verbally abused by one of the most demanding customers I've ever met, yet they were kind and courteous. A little kindness and a thank you go a long way in life.”
“Thebad reviews here are beyond uncalled for, the people are kind and helpful and i was able to get in and out in under 20 mins. Anf thats is amazing for a government building.”
“We had a package that was delivered but could not locate it. Called USPS support and opened up a case. Less than 5 minutes later David called us, gave us the exact description of where the package was left, and we were able to resume assisting customers with getting their devices fixed. Thanks to the driver for being so descriptive of where the package was left, but also to David for the call and relaying that information to us. Have never had a bad experience with this office and appreciate all of the help. Thank you all!”
“The Georgia Boots was great I feel like like some great tennis shoes I never had a pair I'm like a pro timberlands which is a heavy boot work boot pair of boots here I recommend them like my boss today once you put these on you'll never want to take them off”
“I would like to commend Ms. Ada a USPS employee for her exceptional customer service. She demonstrated great patience and took the time to clearly explain matters not only to me but also to others while we waited in line. Her professionalism and courtesy significantly enhanced the overall experience.
Another employee assisting that day was also very courteous. As fellow human beings, it is important to understand one another’s circumstances and practice patience when things do not go as expected. Speaking from my experience as a government employee, I appreciate that policies cannot be altered or exceptions made for individual cases. Both employees managed the situation with admirable professionalism and composure.
Thank you for providing such excellent service.”
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“Let me tell you! I had 25mins to make it to the post office at Hanes mall by 6pm before they closed. It is about 19minutes from my location, right. Google map had me go in a circle to get on highway 52 and wasted at least 1 minutes and 30 seconds. I’m laughing now because I made it at 5:57pm but I’m appalled that the directions, literally, took me in a circle; to get back onto a road that, I, technically live of off. I should’ve known but it never done that to me before. But thank you for your services. I used the services to capture my ETA and speed. Plus, it was during rush hour traffic but again thank you, I made it on time.”