The Winston-Salem Marriott offers a comfortable and convenient stay with friendly and helpful staff. Guests often highlight the excellent customer service, with staff members being attentive, professional, and accommodating. One staff member was praised for going above and beyond to change a reservation to include a roll-in shower, demonstrating their dedication to guest needs. The hotel is located downtown, close to many dining options and the convention center, making it ideal for both leisure and business travelers. Parking is accessible with valet and self-parking options, including a deck nearby that allows re-entry within 24 hours. The on-site restaurant provides a nice dining experience, though some guests felt the lobby could offer more space to sit and relax. Rooms are generally clean but somewhat dated and in need of refurbishment. Overall, the Winston-Salem Marriott is appreciated for its great location, friendly staff, and good value, making it a popular choice for those visiting the area.
Rooms are a bit dated and need to be refurbished very soon. The service has been great the first two days, keep up the great service.
July 2025
The staff is friendly and helpful. The location is great with the hotel restaurant and many others around the corner. The convention center staff accommodating and professional.
June 2025
Very comfortable with great Marriott service. The location is the best for downtown business.
Property Amenities: Multilingual staff, Express check-in, Breakfast available (surcharge), Elevator/lift, Express check-out, Safe-deposit box at front desk, Porter/bellhop, Laundry facilities, Computer station, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Gift shops or newsstand, Wedding services, Airport transportation (surcharge), Snack bar/deli, Conference space, Dry cleaning/laundry service, 24-hour health club
Room Amenities: Daily housekeeping, Shower/tub combination, Phone, Hair dryer, Pay movies, Air conditioning, Refrigerator, Blackout drapes/curtains, Hypo-allergenic bedding available, Flat-panel TV, Iron/ironing board, Cable TV service, Desk, Partially open bathroom, Coffee/tea maker, Premium TV channels
