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“Needed help with messaging being blocked. Agent was very nice and helpful. Had to get T mobile to change some setting on their end. Got it working correctly. I am very happy.”
“Tricia was very much helpful with setting up me and my wife with new phones and very good at giving informations on the device and promotions . Will be making this store the go to as long she is here ?”
“I bought a flip phone for my business it was a pretty quick process. I got the phone and wasn't happy with it so I took it back to return it and that process was smooth also. I love doing business at this store the staff is always nice and welcoming.”
“D'Eric Greiman was one of the most professional and respectful people I have had the great pleasure of interacting with. The amount of courtesy and reverence that he exhibited should not go unnoticed. I was incredibly delighted with his knowledge and expertise in handling the situation that he was faced with. D'Eric got to work immediately and I could tell by his actions that he wanted to ensure that my service was back up and running as quickly as possible. I would highly recommend D'Eric as a technician to ANYONE and would request him again in the future for any issues that I may have. This was an extremely satisfying experience, thank you again D'Eric!!”
“I was helped by Adrain, he was VERY helpful. I waited as he assigned Elderly Couple, he was very patient with them and me. He was very , knowledgeable about services and products. Thanks again Adrian !”
“I went into the office for some help on my cell phone and they were wonderful. They helped me so much. I am really proud to be part of Verizon. Thank you so much, Noah.”
“Today I went in to get the Samsung S23 ultra and was greeted with professionalism the entire time.Steven was such a great help and I personally appreciate all that he did today despite my mistake that I made. He even went above and beyond to ensure that I got a better plan and still kept my insurance.I also think that he deserves a raise.But overall I was treated with friendliness and professionalism across the board.”
“Waldo was AMAZING! He was so helpful, funny, and just made my experience getting an upgrade actually enjoyable rather than something that feels like another charm. If any managers read this give that man a raise! I was in and out with a new phone within an hour (I thought it would take a lot more time).”
“Latisha was the women who serviced me today and the service was 10/10… she was literally the sweetest agent. I was able to get my service today without a hitch in under 30 mins… thank you kindly optimum and Latisha for your services”
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“Moises, was very helpful today. I needed to get a replacement phone for my sister and went above and beyond to help me in getting what I needed!!! Stop by and visit him!!”