BeMobile Inc. Verizon Authorized Retailer receives high praise for its friendly and helpful staff. Customers appreciate the excellent customer service, especially from staff members like Teri and James, who are described as knowledgeable, kind, and attentive. Teri goes above and beyond by cleaning devices and reviewing accounts to ensure customers are not paying for unused services. The team is recognized for fixing issues caused by the corporate Verizon store and waiving fees, creating a positive experience. Riley is noted for his patience and smooth assistance when switching family plans from multiple carriers. Customers also highlight the welcoming atmosphere, with staff greeting everyone and making the process easier. Some find certain procedures confusing but still value the staff’s effort to help. Overall, BeMobile Inc. is seen as a helpful, friendly, and customer-focused retailer that provides a better experience than larger stores.
Teri gave way better customer service compared to the corporate Verizon store by the mall. I do wish they told me a bit more about the prices of accessories but they did waive a lot of fees and helped fix the issues caused by the corporate location by the mall. Overall 5 outta 5 stars for Teri and her coworkers
October 2024
Was a great experience and they actually wanted to help! Week before i sat at a different Verizon for 3 hrs waiting for help and not one work even said a word to me
October 2024
Teri was awesome, patient, kind and thorough!! Great person!!!!
