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“Teri gave way better customer service compared to the corporate Verizon store by the mall. I do wish they told me a bit more about the prices of accessories but they did waive a lot of fees and helped fix the issues caused by the corporate location by the mall. Overall 5 outta 5 stars for Teri and her coworkers”
“My husband and I had a great experience at this store overall. Isiah was our representative. He was so patient with us as we went back and forth making decisions, answered all our silly questions, and remained calm, cool, collected, and was so professional when problems arose trying to activate a new phone. Even though it took longer than both of us expected, it was obvious he was doing everything in his power to make things work. Thanks Isiah for everything!”
“Went into the store to see if I could get upgraded, and Robert was super helpful! Answered a bunch of questions, wasn’t pushy about up-selling, personable and efficient.”
“Absolutely wonderful staff!! They are so kind, understanding, and helpful! I appreciated their knowledge and how easy they made the whole process. Definitely reminds me why I decided to make the switch in the first place. Thank you to your great team!!!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I went in originally to fix a billing issue with reoccurring YouTube charges I thought I had cancelled, however my rep Jordan found out for me that I was actually eligible for a new phone at a great deal I couldn’t pass up, also we got to talking about capabilities with certain programs related to music production (something we both had in common after I mentioned the program “logic pro”)
and was frustrated that the iPad I currently had under my plan iPad (A16) couldn’t operate this program. We did the math on it and figured out that the M5 processor iPad Pro would be a good choice and I upgraded that as well!
(I was originally going to get a new MacBook from Best Buy but this ends up
Working out so much better.)
He was super helpful with providing options and with his sales skills without coming off as “overselling” which I appreciated.
-Alexander Huber”