BeMobile Inc. Verizon Authorized Retailer receives high praise for its friendly and helpful staff. Customers appreciate the excellent customer service, especially from staff members like Teri and James, who are described as knowledgeable, kind, and attentive. Teri goes above and beyond by cleaning devices and reviewing accounts to ensure customers are not paying for unused services. The team is recognized for fixing issues caused by the corporate Verizon store and waiving fees, creating a positive experience. Riley is noted for his patience and smooth assistance when switching family plans from multiple carriers. Customers also highlight the welcoming atmosphere, with staff greeting everyone and making the process easier. Some find certain procedures confusing but still value the staff’s effort to help. Overall, BeMobile Inc. is seen as a helpful, friendly, and customer-focused retailer that provides a better experience than larger stores.
We had a very patient very knowledgeable staff member help us her name is Ty. She's awesome knows what she's doing very helpful thankyou Ty 😊
February 2026
Rylie went above and beyond in helping with new phone setup/transfer etc. He is very professional and personable! Thanks Rylie!
October 2024
Teri gave way better customer service compared to the corporate Verizon store by the mall. I do wish they told me a bit more about the prices of accessories but they did waive a lot of fees and helped fix the issues caused by the corporate location by the mall. Overall 5 outta 5 stars for Teri and her coworkers
