Candlewood Suites Bismarck by IHG

Hotels, Venues & Event Spaces
Hours: Candlewood Suites Bismarck by IHG offers a convenient location close to dining, shopping, and nearby amenities like Costco and dog parks. Guests generally find the hotel safe, clean, and comfortable, with spacious rooms that provide plenty of space for personal belongings. The hotel staff is often described as friendly, helpful, and professional, making check-in smooth and providing good service during the stay. However, experiences with the check-in process vary greatly. Some guests faced significant delays, arriving hours after the advertised 3 pm check-in time, with issues such as rooms not being ready or receiving the wrong room type. One guest was initially given a studio instead of a booked one-bedroom suite, and others reported not getting the room they paid for until late in the evening. The check-in experience was often described as frustrating and inconvenient. Room quality also received mixed reviews. While many found the rooms clean, comfortable, and well-stocked, some noted issues like a dirty toilet, uncomfortable fold-out beds, or a handicapped-accessible shower that was too short. Additionally, the hotel’s pet fee was considered high, and some felt the overall room rates were on the expensive side. Overall, Candlewood Suites Bismarck provides a decent stay with good location and friendly service, but potential guests should be aware of possible check-in delays and room inconsistencies.

• 0.14 miles

  

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1. Bismarck, North Dakota