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“Teri gave way better customer service compared to the corporate Verizon store by the mall. I do wish they told me a bit more about the prices of accessories but they did waive a lot of fees and helped fix the issues caused by the corporate location by the mall. Overall 5 outta 5 stars for Teri and her coworkers”
“We just recently got new phones. It took awhile for our phones to transfer and update, no fault to our rep Mike, who during the meantime kept a good conversation going, it didn’t even feel like 7 hours of waiting.? I would definitely recommend this location for all new phones! :))”
“We’ve been stuck with a local broadband provider for several years that has taken advantage of their monopoly. We just moved to T-Mobile for our wireless service and could t be happier! The speed is faster than the old provider, and we’re saving $50 a month!! The T-Mobile staff was super helpful at the store by getting us set up and letting us know how to get the system set up in our house. Highly recommended if you are in the service area, and you’ll save a bunch compared to the major competitor in Bismarck.”
“Great services for our phone and fax and top notch hardware. Roy with their customer service is an absolute gem! I know I'm in good hands when I call. Customer service is above and beyond!”
“Jeremy helped me with the phone I turned in today for trade-in. He calmly walked me through every step. His patience during an issue helped me with the stressful situation.”
8:30AM - 5:30PM
529 S 7th St, Bismarck
Internet Service Providers
“We are so appreciative of our outstanding service today! The temperature is ridiculously cold, yet Garrett Skavlem braved the weather and fixed the internet service in our neighborhood. Thank you, Garrett!”
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“I went in originally to fix a billing issue with reoccurring YouTube charges I thought I had cancelled, however my rep Jordan found out for me that I was actually eligible for a new phone at a great deal I couldn’t pass up, also we got to talking about capabilities with certain programs related to music production (something we both had in common after I mentioned the program “logic pro”)
and was frustrated that the iPad I currently had under my plan iPad (A16) couldn’t operate this program. We did the math on it and figured out that the M5 processor iPad Pro would be a good choice and I upgraded that as well!
(I was originally going to get a new MacBook from Best Buy but this ends up
Working out so much better.)
He was super helpful with providing options and with his sales skills without coming off as “overselling” which I appreciated.
-Alexander Huber”