Acme Tools is a premier, family-owned retail location offering a wide selection of tools, outdoor power equipment, and industrial supplies from top brands. It serves contractors, woodworkers, and DIY enthusiasts. The store receives praise for its amazing and great selection of tools and for having knowledgeable sales staff who provide helpful service. The service department is noted for doing a great job and making quick repairs on equipment. However, some customers report challenges with the return process, including difficulty initiating returns online and unreturned phone calls, though issues were ultimately resolved. There have also been instances of delays and confusion when ordering specific parts. Overall, the store is busy and well-regarded, with staff commended for helping as soon as they can.
Very happy with the tools and selection and service, I will support them in the future.
September 2023
Great selection of tools. Needed a part for my chain saw. Took 3 weeks. First visit they didn't order it. 2nd visit they gave me the part number and told me to call the Grand Forks site. Like what the hell. I called them up, and had my part in 2 days. Can't give you a 5 star.
August 2023
Acme has an amazing supply of different tools. I found exactly what I needed with the help of the sales lady. I also had brought in my Aladdin pressure washer and the service department got it fixed and it now works like a new one.
