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“My wife and I stopped by this store for a small project before the storm hit. Right when we walked in, a gentleman named (I think) Hameez greeted us and helped us find exactly what we needed. He had such a great attitude and confidence as he showed us where the nail finishers were. Awesome customer service!”
“I recently stopped by the new Fargo ND Acme Tool Service Dept. I only needed an air filter for my Stihl 800 series backpack blower. Felt kinda out of place walking by all the big Kubota tractors needing such an insignificant part. The quality of service and attention I received was amazing. Ken Naylor, one of the service writers, after ordering me a 3 part kit, (saving money vs ordering 3 parts individually) printed me the schematic with the individual parts highlighted. Then, he mentioned other local businesses that might have an air filter that day to get me up and running.I am grateful to get that quality of help only 3 miles away. It was above and beyond any small engine service counter in the area. The funny thing is this transaction was under 15 dollars. And they,Steve McDonough was there also, treated me like I owned the company. Think I will buy all my power equipment from Acme now just because I found a service department that I trust.”
“I had the best experience finding exactly what I needed for a home project here. The staff was incredibly helpful and pointed me right to the right aisle without me having to wander around for long. It is so nice to go to a place that is well-stocked and where the people actually seem to care about helping you get the job done. I will definitely be making this my go-to store for all my future hardware needs.”
“Love this store. It took a little longer for someone to help me look for the correct bolt that I was looking for (reason I only gave 4 🌟 's) but I did get helped & found something close enough, that worked.”
“If you want to work with a company that actually cares about you and what you looking for, look no further! Kim Stromberg is amazing and I would absolutely recommend their services to anyone in need of window coverings!”
“Came into Ace a couple of weeks ago and Wayne help us! He helped find a nut for my son's golf cart! He even put it on for us!! Then went to pay and he said don't worry about it!! Super nice and friendly, I would definitely recommend this Ace Hardware Store!! Thanks again Wayne!!”
“They stock a lot of stuff you can’t find in store other places, employees are usually helpful, only complaint is sometimes their inventory hasn’t been accurate.”
“Bought some windows for my home from them. The friendly staff did a great job helping me pick out the windows I wanted. Pricing for those windows were really good I felt too.”
“Our sales rep, Saeng, is AWESOME! He will pop in and see how we are doing and visit if he's in the area. Very personable and can't wait to put another order in with them!”
“Sean and Luis were very helpful. Luis was enthusiastic to help and did all the things correctly while doing his job and helping us out. Joe was helpful until we told him what we were looking for & doubted they would be “allowed to do that”, hah. He probably should have asked a coworker for assistance or if they can cut as many smaller pieces of wood that we needed. Might need some more training for him on the lumber side. :)”
“Awesome sales representatives including managers Becky and Dan and others too numerous to mention. They are determined to work for the customer NOT the company. Always enough sales representative to assist you with whatever you are looking for.”
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“Potting soil? ✔ A new power tool? ✔ Something to gnosh on for the Lil one? ✔
A cool franchise, bearing the Scheels name on the Moorhead side of Fargo-Moorhead, not far from downtown Fargo and (Inside) of Downtown Moorhead. Anything to fix a problem can be found in ace hardware! Lots of duct tape, really a high number of duct tapes. A number i quit counting BTW. Good prices, I believe they had Alien tape 👽.
2 sides to a tape.”