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“Although the circumstance around opening the account was questionable, the service i have received has been exemplary for the past year. The account has stayed safe and there have been minimal fees. The tellers and staff have always been very helpful and I am glad I have FPSFCU as my bank. Don't hesitate to open account if the opportunity arises”
“I was working with Derek Juhl on an auto refinance, he made the process so simple and easy. I don't think I want to work with anybody else after working with him, very relaxed, follows up, and is very professional.
Thank you Derek!!
Update as of 6/23/2026, Derek helped us with another loan and I am beyond impressed with his diligence and dedication. I don't want to work with anyone else besides him.”
“Best bank around!! Great customer service. And the Gate City banking app is by far the best banking app I’ve had. So easy to use and it has all the information you need.”
Open 24 hours
4001 13th Ave S West, Fargo
Banks
“Mattie at western is amazing. She is attentive, detail oriented and so kind and efficient. What a wonderful team at western. Top notch 5 plus 🌟's thank you for all your hard work!”
“I opened an account with Gate City when I first moved to Fargo because of their great reputation. Even after moving out of state, I’ve stayed with them because the customer service has always been second to none. Even as Gate City Bank continues to grow, I’ve never once felt like just a number. My wife and I recently refinanced our mortgage with Gate City Bank, and we worked with Dan Eggiman — hands down a true professional. He and his team made the entire process simple, secure, and surprisingly stress-free. It didn’t even feel like we were going through the dreaded mortgage process. If I could give more than five stars, Gate City Bank would get them. And if you’re reading this, Dan, thank you again for everything!”
“I love the service I receive from Gate City Bank whether it's in person, at the drive-through, or over the phone. I switched from Wells Fargo, because they weren't as friendly and honestly caring as Gate City Bank.”
“Emma is the very best. She know how to handle any and everything in the bank I bet , she has great communication skills I mean she awesome sauce. Come meet Emma you won’t be disappointed, she’ll brighten up your day and have you taking care of your finances in no time.”
“Great Banks! Personal bankers are extremely helpful, even when it comes tonunrelated things! Found out its a small world, a teller is related to friends of mine back home. Thanks for the great service; It is very much appreciated!”
“This location is perfect. I deal with Natalie and she is awesome. She is very congenial, very knowledgeable , with a super personality. I would highly recommend this bank.”
“Natalie, Bill and Jeff at VISIONBank make a great team and went above and beyond to make sure our mortgage needs were met. You will not find a friendlier, more knowledgeable group of people than the staff at VISIONBank. They also have the best door greeters in the business with Black Labs, Scout and Piper!”
“The staff at Gate City, are very patient men who give time to ol veteran. Who stops by for pennys.
Being a collector, and retired these guys are very polite, and do there best to accommodate my needs, and I appreciate your staff, and great coin stock once a month.
thank you GCB.”
“People are great. Service is great. My only hang up is the online banking platform. I get locked out of my account every 6-8 weeks and need to call customer support to reset my password.”
“My wife Misty and I were referred to Joe Straus. He and his team helped us with a mortgage on a personal residence. Our experience working with Joe was exceptional! His willingness to understand our situation, listening skills, and craftiness at tailoring a loan to our unique need resulted in a desirable outcome.
Once again, the FIBT team is there for us and looking out for our best interests!”
“Border Bank has the BEST customer service and a great place to do your banking, Linda is a gem for always more than willing to help with an issue I'm having...Thank You”
“Hands down, Town & Country Credit Union in Fargo is the best. Renee has been my mortgage representative twice over the last 10 years, and both experiences have been outstanding. She makes what can feel like a cumbersome and stressful process go incredibly smoothly.
It is clear that Renee is knowledgeable about every facet of mortgage lending. Her response time is unbelievable, often within minutes, Monday through Saturday. I would include Sunday too, but I have not had the need to contact her on a Sunday. She is friendly, professional, efficient, and truly an expert in her field. She answers every question clearly and thoroughly, and she makes the entire process feel manageable from start to finish.
My experiences with other employees at TCCU have been equally positive. Everyone I have worked with has been friendly, helpful, and committed to providing exceptional customer service.
If you need a mortgage, Renee is the person to see.”
“I have nothing but positive things to say about working with Val throughout the home-buying process. He was incredibly helpful, patient and knowledgeable every step of the way. He checked in regularly and made me feel at ease during such a big life decision. I highly recommend working with him!”
“Danielle helped me refinance my vehicle in just one day! She was extremely responsive, diligent, and made the entire process smooth and stress-free. I really appreciate all of her help and highly recommend working with her”
“Always a pleasure to use this branch. Dawn has helped me with several banking needs, her and the entire staff are so genuinely friendly. I highly recommend Bell bank.”
“I REALLY enjoyed this branch. I opened a new account and was helped by Mia who was super quick, thoughtful, fun, cool, and knowledgeable about the products offered. Shout out to a fellow FLORIDIAN!She also educated me about the fact that this branch is like a one stop location and offers soooo many services in one place. I would 100% suggest this branch and Mia! Very friendly location! Keep up the good work you guys! PS: They have really good cookies too!”
“Tiffany is amazing to deal with, super patient and calm. Very knowledgeable and friendly, knows what she’s doing. Thank you for helping me out with what I needed. Keep up the great work!”
“Came here today for my first time and was seen within a few minutes of entering. Carolyn helped me create a membership and open a few accounts in under an hour. Felt like a really fast process and Carolyn was so helpful and informative. Very excited to bank here.”
“I recently changed to banking with Choice and I have had the best experience. Lysette has worked with me as my personal banker and she has gone above and beyond to make my experience and transition an ease. They truly care about their customers and I look forward to banking with them!”
“Went in a couple weeks ago to get my name changed on both of my accounts, and banker Nathan Kendall at this location was AWESOME. Super friendly, helpful, and made the process easy and comfortable. The teller I spoke with to get checks afterwards was also very friendly and helpful.”
“Gate City Bank is very dedicated to the welfare of the communities they are located in. Their employees as well as managers put in an exorbitant amount of volunteer hours for the welfare of the community and the charitable organizations in those communities.”
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“Jackie was wonderful to work with throughout our home buying process! She helped us out tremendously on our first mortgage so it only made sense to go back to her for our next one!”