Corwin Toyota Service receives mixed reviews highlighting both strengths and areas for improvement. Many customers report positive experiences with the sales process, describing it as easy, quick, and fair, with staff noted for being polite, professional, and attentive. The ability to efficiently handle details and find suitable vehicles is commended. For service, setting appointments, communication, and amenities like shuttle service are frequently described as very good. The warranty department specifically receives high praise for great handling of issues, excellent communication, and providing loaner vehicles. Staff are characterized as kind, expert, and helpful, with some maintenance being completed quickly. However, critical feedback centers on repair costs. Some customers feel quoted prices for parts and repairs are significantly higher than those from smaller mechanics, who may fix the same problem faster and for less money. This disparity in cost and proposed solutions leads to a mixed perception of the service department's value for certain repairs.
