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“Big shot out to Kristen at T Mobile. She held it down and got me a great deal on a new phone and it's amazing. Even got me the watch to go with it! Thank you so much. ?”
“There was a kind fella named Nathan who helped me get my phone. He was very helpful and got me on the top plan for me and my wife and her husband. My sugar mom also got 2 new iPhone 16 pro max’s for the business, I would recommend this location, everyone left happy”
“Wow! The Sparklight technician, Zachary Wagner, was so impressive. He was so knowledgeable and skilled in making sure our internet and WiFi was set up most effectively. He was a great communicator, providing clear explanations and illustrations of what he was doing and making sure we understood the system and how to check on our connections and sdd items as necessary. He volunteered to make sure the items we had on the network were connected properly and working well. He asked for any questions or concerns we had and patiently answered each one. As he was interacting with me I kept thinking this man is really a great representative for this company, Spatklight must be an amazing company”
“I came in today to do an upgrade for the new 17 pro and a set of air pods and Mr. Lee was there to provide me a service…he helped me out as easily as possible and even convinced me to get some upgraded features to my plan and I much appreciated him for being able to help me out. Highly recommend seeking help from him.”
“These guys are seriously the best. I made a complicated mess with my phone upgrade and plan change. They got it all straightened out for me. Every associate I came in contact with was very helpful, kind and understanding.”
“I’ve had some issues here and there while trying to work with some of the employees here, but the last time i went in i actually got somewhere with the visit. The previous attempt i made was just horrific, the guy was trying to pressure me and my family into buying phones we didn’t want or like even though we already had everything we wanted set in stone and he was talking about how if we bought them he gets paid big, and kept trying to sell us crap like internet but wouldn’t work anyways since our area is under contract with specific internet providers. He was super unprofessional and didn’t even know that the phones he was trying to sell us didn’t have speakers at the bottom like every other phone does. Eventually he kept increasing what our bill would be saying we’d be spending hundreds that day to upgrade which just hit our breaking point and we stormed out without upgrading.
Fast forward a month or so later we go back in and we meet Brittany. Her service was so amazing we literally sought out her name before leaving. She didn’t try to upsell the hell out of us, was super clear about everything and very to the point and only mentioned things that we seemed we would appreciate, (and we did) and we ended up actually upgrading that day and everything. It was such a smooth process working with her and it was definitely a huge change in service, and our plans weren’t soiled by someone completely ignorant. Thank you to Brittany, this would have been our last straw before switching providers if we hadn’t been matched with her, and her service deserves to be talked about and acknowledged. I do hope the next time we stop in we meet her again but in case that doesn’t happen i’d definitely strive to hire more people like her and less like the other guy. ? Thanks again to Brittany! We’re very happy with your service.”
8:30AM - 5:30PM
4950 13th Ave S APT 17, Fargo
Internet Service Providers
“Recently moved and the internet cords inside our house (don't know the technical terms) had been cut. They sent Mike out that same day and he had it fixed within a couple of hours. Super great guy, fast worker and hid the wires perfectly! Oh, and he was right on time!”
7:30AM - 4:30PM
3312 42nd St S #100, Fargo
Internet Service Providers
“The three techs I worked with were polite, helpful, and worked to solve my issue in a matter of hours, going above and beyond! I am glad my service is with this company, best experience I’ve ever had with an internet provider.”
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“I’m using my wife’s account since I don’t have one. But I went into Verizon today to get a new phone, and a gentleman named Jordan helped me. I couldn’t be more pleased with him! He was friendly, informative, and didn’t pressure me into buying anything I didn’t want to. I would highly reccomend this store again and to ask Jordan to help you out. Top notch!”