Fargo Customer Experience Center provides support and services for internet and cable needs. Customers appreciate the quick and efficient response from technicians, with some arriving the same day to fix issues. The technicians are often praised for being on time, professional, and helpful, with one technician hiding wires neatly and another demonstrating new equipment effectively. The center's staff are described as courteous, apologetic when necessary, and attentive to customer concerns. One customer shared a positive experience where they received a thoughtful gift during a busy time. Despite some frustrations with equipment returns and cable issues related to old building infrastructure, the overall service is viewed positively. Masks are required for safety, and support is available 24/7. Customers can also pay bills online and find updates about their response to Coronavirus on the website. Overall, the center aims to provide friendly, efficient, and helpful support for internet and cable services.
Always great customer service. Helpful folks with a good product.
March 2026
Midco’s customer service and repair team were fantastic! As a new mom, I felt safe and comfortable the entire time. Sam, my repairman, was amazing! friendly, professional, and efficient. He explained everything clearly and made sure the repairs were perfect. Highly recommend!
January 2026
Excellent Service but I'm still pissed off I have to pay for it I did the diagrams for it there sat back bone is esatinc
