Journeys is a friendly and welcoming shoe store known for its helpful staff and genuine customer service. Customers often praise the staff for their kindness, attentiveness, and willingness to take the time to find the right shoes. One employee, described as a superstar of sales, made a positive impression by being approachable, engaging in small talk, and answering many questions without seeming bothered. Even when the store did not have a customer's size in stock, staff members were quick to assist in ordering the right shoes. The store offers a real, authentic shopping experience, with staff who are hands-on and sincere, making customers feel comfortable and valued. Customers also appreciate the friendly atmosphere, with some mentioning humorous and personable interactions. Overall, Journeys provides a helpful, personable, and enjoyable shopping environment with staff dedicated to helping customers find what they need.
Bought new balance shoes two behind the desk today not one of them come greet me I had to ask for help love the shoes but poor customer service. Probably won't go back . I like to be greeted with a smile not gloom and doom.
July 2024
Wowzers is this place good, thanks a lot. Wow wow wow
February 2024
Wonderful store with people who are real and not constantly fake sounding. Feels like a real communication is being had and not just a script being read to you. Very hands on and helpful for being a small store.
