Kay Jewelers provides excellent customer service, with staff described as extremely helpful, friendly, and a pleasure to work with. Consultants go above and beyond to assist customers, including with custom pieces, restorations, and finding older accounts to save money. The work on custom jewelry and restoring broken or sentimental rings receives high praise, with results called beautiful, perfect, and amazing. Customers report being very happy with the service and highly recommend the business for any jewelry needs, from custom designs to sizing and cleaning.
Very helpful and explained everything very well. Would come back again.
June 2026
Ryan Stark provides outstanding service. He went above and beyond to make sure that we were happy with our purchase. Thank you for everything, Ryan! We will be back!
June 2026
Ryan was a great help today with my jewelry recheck. Considering his other employee did not show up and he could not fully open the store, he was making the best of a crummy start to his day with a smile.