“Sarah provided exceptional service in the creation of our graduation invitations and banners. Her patience was particularly noteworthy, especially given my initial uncertainty regarding the design specifications. She maintained excellent communication throughout the entire process and promptly accommodated all requested modifications without any complications. Her professionalism and expertise were truly outstanding, and I eagerly anticipate the opportunity to collaborate with her again on future projects.”
“I've been going here for years for my small business needs and the service here is just incredible. They really do a good job of helping people. They've always been really fast and friendly. The staff is excellent.”
“I was frozen. Phone in hand. Mid-download. Glitching TFO. Two minutes prior [ like a 2-star drama film ], the shipping label I had responsibly printed out with the last of my printer ink, had taken flight as soon as I plucked the package from the back seat. That same gust of wind picked me up and aggressively dropped me off at the threshold with a 'ding.' Fast-forward to the great millennial-glitch, I was on the verge of a total menty-b as I couldn't locate the downloaded shipping label buried somewhere deep on my samsung. I'm fairly certain at this point my mouth was gaping open, eyes glazed, and panic was rolling off of my 2006 unprotected tanning bed cheeks as bells were going off. Cry and run. In that order. Record me if you must, because I shall cry AND THEN run [ and probably have to drag my bones BACK inside to collect the damn box I couldn't ship in the first place ]. Instead, someone named Jake gently pressed 'control-alt-delete' on my menty-b. He collected my phone, connected me to wifi, downloaded the flighty shipping label, printed, sealed, smiled and even welcomed additional to-dos. Bless that guy. Like, lets be so for real. He saved my DAY. I drove off and cackled like a crazed person, shaking my head, fully KNOWING shit almost went sideways on me. So, thank you Jake. That was a 5-Star wifi connection.”
“I had a great experience at UPS thanks to Jake. He went above and beyond to help me with several returns, even though I didn’t have receipts and the items weren’t originally dropped off at this location.
Instead of turning me away, Jake took the time to look into everything and figure out how he could help. His patience, professionalism, and willingness to go the extra mile really stood out.
It’s not often you come across customer service like that anymore. I truly appreciate his effort and kindness—Jake is a great representation of UPS!”
“The staff here are incredible! The girl with green hair and the girl with brown hair and glasses helped me out when I was confused. They were incredibly courteous and knowledgeable while proving service. I watched them help other customers as well and could see them apply the same quality service in a prompt manner. Great staff here!”
“Cassie did a fantastic job helping with our daughter's welcome banner for her graduation party! The banner turned out beautifully and it was a super quick turnaround! Thank you!”