Royal Jewelers is a renowned jewelry store that has consistently provided exceptional customer service and high-quality products. According to the reviews, the business is praised for its attention to detail, professionalism, and the exceptional expertise of its staff. Kelsey, a sales associate at Royal Jewelers, has been highlighted as a standout employee who goes above and beyond to assist customers. She is described as attentive, helpful, and knowledgeable, guiding customers through the process of selecting engagement rings and wedding bands. Kelsey's commitment to ensuring customer satisfaction is evident in her willingness to continuously check on orders and make sure clients receive exactly what they want. The reviews also highlight the impressive work of the in-house watchmaker, Mr. Scott Dauner, who was able to quickly and efficiently repair a customer's watch, even interrupting his current task to accommodate the customer's tight timeline. This level of personalized service and attention to detail is a testament to Royal Jewelers' dedication to its clientele. Overall, Royal Jewelers has earned a reputation for exceptional customer service, high-quality products, and a knowledgeable staff that is committed to ensuring a positive and memorable shopping experience for all its customers.
My husband had my wedding ring made here 10 years ago and it was a great experience! They continue to offer exemplary service. I have come in for other little things and ring cleanings over the years and most of the staff is still the same which is fun to be recognized and treated so well.
November 2025
We looked at Gunderson's and Cutting Edge and finally Royal Jewelers; its clear why this family owned business has been in Fargo for so long. Exceptional service and even better products with transparent pricing. Patty Kruse was wonderful! Even cleaned my own jewelry while we were looking at rings :) will return for more... read full comment
February 2025
I purchased a watch. It was perfect! I was able to surprise my husband of 40 years with this extravagant gift. I couldn’t have done it without the help of Lisa and her boss/owner.
