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“Hope did a fantastic job of helping me clean off junk apps, directing me through my Samsung phone and explaining how the phone and storage work in language I could understand. I'm 72 and don't always understand how and where to find things or operate my phone🤪. Great job and such a pleasant experience!”
“Scott from the SRT internet help desk saved our internet speed today. He used a technique he called technological intimidation (troubleshooting) to bring our wifi speeds from around 100 mbps to over 500! We were worried because we weren't getting the speeds we expected, but he got in there and fixed everything in under a half hour. Huge shout out to Scott!”
“A big thank you and rave to Mercadees at the Minot North Dakota store. She helped us twice getting my sons and husbands phone transfered over to AT & T. It was not a easy task. She was so professional, Knowledge, and patient. Mercadeed you rock.”
“I bought a kicker box from them last week. In my haste, I didn't look deep enough into the wiring options for the box. Long story short, Terry (the owner) is now offering to order woofers with the correct impedence so the amp can run at full power. This will be a swap out at no charge. Very impressed that he offered!! There is a reason he has owned The Stereo Shop for so long. Highly recommend!!”
“Friendly staff. Helped us super quickly. Overall great experience. Kris stayed after hours to help us set our new phones up. Good karma is definitely coming for this guy. Kudos for Kris”
“Jessyca was very friendly and professional. She helped me with everything that I needed and answered every question that I had. She seemed to really want to help me instead of just making the sale and getting me out of the store. Great job!!!”
“Other reviews are so bad but I really like it i was very scared cause i need my phone to be fix a soon as possible and i check other two places and i only waste my time he gets my phone done in like one hour and everything works fine ? % recommend it”
“I went into Verizon after my phone broke unexpectedly. I was disappointed that my phone wasn’t able to be saved and that I’d have to take on the unexpected expense of getting a new device. However, I had a great experience thanks to Wes. He was SO patient as he answered a million of my questions. He explained all of my options and spent time figuring out ways to save me money and make sure I got everything I needed. His customer service is unmatched and definitely softened the blow of the dreaded tech issues. Would 100% recommend Wes and this Verizon location.”
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“Alexis was amazing, so nice!!! And answered all my question, until I was comfortable with everything about my new phone. She spent alot of time with me!!! SO NICE!!!”