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“Very knowledgeable, patient and kind staff. Ryan was so great answering all my questions in terms I could understand. He took the time to explain every option, show me the details of my new bill, and make sure I understood everything. Just super happy that I chose this mobile shop. All the staff are so good.”
“Josh was extremely helpful! I was upgrading the second phone on my plan and he helped me through all steps of the process. It went way faster than I thought it would. Will continue to go back to the same store in the future thanks to the excellent customer service.”
“The best service provided. I am not even joking. We walked in and got the best plan all because the sales consultant Aarushi asked us what our phone plan is. If it wasn't for her we would have paid wayyy more for a mobile plan. She is great and definitely needs a raise and promotion.”
“Great experience at the Dartmouth Crossing kiosk. I was placed into a virtual line so I could continue shopping and the wait wasn't very long at all. The associate was very professional, found a great deal and had my phone switched over very quickly. I only do my cell phones with Costco and am never disappointed.”
9:30AM - 9PM
21 Micmac Blvd Unit 139, Dartmouth
Mobile Phones
“Just upgraded BOTH our phones with Ravi at Wireless Wave
He made it so easy, simple and so quick!
Definitely the place to go for all your mobile needs!
Too bad we don’t have a Wireless Wave in Truro anymore”
“Absolutely phenomenal service from Austin at the Halifax shopping centre WirelessWave kiosk. I came in absolutely distraught after having spent the last 3 hours trying to figure out what was wrong with my SIM card. Austin was readily available and reassured me he will resolve my issue. He was extremely kind and attentive and I am incredibly thankful for his quick service.”
“Very knowledgeable and patient representative! Excellent service from Rahul at Joe Howe Superstore Mobil Shop, Halifax. He took the time tinexplai. All details and answer questions - very professional and appreciated the great service!”
“Honestly, I a horrible experience with Bell in the shopping center and the customer service line. Given conflicting advice, sent to and from store multiple times.
I'm still giving five stars because Owen at the Bayers Lake store was incredibly helpful in helping me fix the mess made by the others. I would gladly recommend him.
Thanks, Owen ❤️”
“CPrepair has amazing customer service! Brought my phone in for a camera cover after I smashed it, he quickly replaced it. When it happened again, he replaced it free of charge. Completely unexpected, so kind. Excellent work, fair prices, I will definitely be going back with more phone problems. Thank you”
“Had an incredible experience at this location today around 11am after coming in very stressed I left super unstressed and I regret not getting the employees name! She was so kind and patient and gave me all of the information needed!”
“10/10 service. Sajeev, sales REP helped me and explained everything pretty good. Very quick and made things easy and understanding. Answered all the questions I had.Thanks Sajeev!”
9:30AM - 9PM
7001 Mumford Rd, Halifax
Mobile Phones
“Just purchased cases for my business and personal phone here. Customer service was great. Sarmed, the agent behind the cash was very informative, helpful and friendly. He even helped me to clean up my phone and install the screen protector. 10/10. Thanks again.”
“Excellent service. Was in twice due to a mistake beyond their control. Had employee Vivianna both times, once without an appointment. She was awesome both times and very informative. She did not make me feel rushed at all. Thanks for your service and I will remain a Telus/Koodo supporter as a result.”
“I had an excellent experience here with Saif while obtaining a 5G Home Internet router and plan. It was a simple transaction; no difficult questions, no pressure to spend money on things I don't need -- just a simple and efficient visit. It's a great location for anything related to Roger's services. If I need more help I'll definitely be back.”
“My boyfriend and I went to Telus for new phones, and Chris made the whole experience easy. He helped us find great deals on the phones we wanted and the total cost for the phones and plans was much lower than I expected. I was unsure about the Bring It Back program, but Chris explained it thoroughly and helped us feel confident about choosing it.
Overall, friendly and helpful service! I highly recommend Chris.”
“Visited this location tonight to complete my “Bring it Back”. My mindset going in was hoping this process would go smoother than it had in the past. For unknown reasons I have always had issues with returning a phone, getting a new phone, because of the required to call into Telus customer service. I was anxious walking into the store and even explaining the situation to the sales representative as I needed to remove myself from a shared account and create my own or be added to my partners account.
Scott Musgraves, was absolutely excellent to work with. He walked me through all my options and the explained the outcomes. He disclosed all fees associated with each. He was very easy to talk to and really knowledgeable. I felt confident that I would be taken care of through the entire transaction. For the first time ever, getting a phone was a smooth and painless experience. I left the store very happy and satisfied.”
“Hi, I was in the shop on April 19th at around 5pm. I was greeted very warmly. I am European and had tried to load a good e-sim tariff onto my phone via the internet, but unfortunately it didn't work. The employee solved the whole problem very professionally in a very short time. Thank you for that. I can only recommend this shop and its very good employees. Thank you very much.”
“I was being ripped off with their competition and tried to resolve this over the phone at a call center in a foreign country to no avail. Looked at Koodo website, went to mic mac mall, switched my account for more data, a lot less money and great customer service. I'm done with VM and very happy.”
9:30AM - 9PM
21 Micmac Blvd #144, Dartmouth
Mobile Phones
“My experience at this Rogers branch is always stellar. Just today, they helped me with MyRogers app and answered all my questions about roaming patiently in great detail. If I could give them more than 5 stars, I would.”
“The women who helped me was so awesome really super great! I thought my laptop was a goner and she fixed it right up and was so kind and helpful as I was in full laptop panic mode. 11/10 will be back if I ever am I need again”
“**Will** - Store Manager for Rogers greeted me when I reached the store. He warmly welcomed me and took my name for the queue, since others were busy he took my case himself. With the way he handled rest of our interactions I was very happy. I came to Rogers - Halifax Shopping Center after being disappointed visiting other mobile network stores on Black Friday and Will was excellent.”
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“Just wanted to thank Chris and the store manager! They made getting my first phone and phone plan a breeze and gave me the best deals they could. They walked me through every step of the way. Highly recommend if you’re looking for a phone company/location that’s going to give great service.”