Apple Summit Mall is known for its very helpful and super friendly crew. The staff is incredibly knowledgeable, with great customer service and great problem solvers. Customers report a better experience here than at phone carrier locations. While one appointment issue caused a long wait, service is typically quick with quicker processing. The store provides careful assistance for trade-ins, refunds, and full repairs, often returning items cleaned and like new. It is a highly recommended store in the area.
I bought my iPhone 17 pro in Naples and was unimpressed with the service I received. But I turned my old phone into the Summit Mall store where everyone was very helpful. Tyler took care of everything and he was very careful to make sure I got my refund. Wish Naples at Waterside was like that.
November 2025
It's a decent Mall they need to add something or revamp a little though.
November 2025
Great store! Awesome experience always. Super friendly crew and very helpful. Was helped by Jason! Highly recommended this store. Thanks
