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12 - 6PM
1650 W Market St, Akron
Mobile Phones
“I’ve been to the store several times because I’ve had a cracked screensaver. Scott and Brandon are both very kind, professional and helpful. They’ve solved my problem quickly and perfectly. I will go there again and recommend them to everybody.”
“Excellent service by Eternity at the N. Main St. & Tallmadge Ave. Metro Store. We live in Barberton, but when we need to visit a store we go to this location just to be helped by Eternity. My wife & I both needed new phones as our batteries were wearing out. We met Eternity before at this store and told her the models we desired. Eternity went to work locating the phones, contacted us in a couple of days and then called letting us know she was ready. Excellent customer service from Eternity! Highly recommend this employee and this store!! TY Steve & Jan!”
“Justin is next level. From the moment I walked in, he was laser-focused on helping me, all while assisting another customer and mentoring Benji, who appeared to be a new hire. Despite juggling multiple responsibilities, Justin remained calm, professional, and completely customer-focused.
This was the exact opposite of my experience at two other Verizon stores a few weeks earlier. I happened to be in the area for work, stopped in on a whim to upgrade my phone, and I'm incredibly glad I did.
Justin turned what could have been a routine transaction into an exceptional customer experience. He has absolutely earned my trust—and Verizon has gained a customer for life because of him. Give that man a raise!”
“The guy was so kind and helped me get all set up on my new phone in like 30 minutes total 😄 he was so sweet he even made sure I got my footage moved to my new device so I didn't have to worry about missing any of my work 🥺”
“Amazing customer service, I have taken our phones there multiple times and always get fast respectful service, straight shooter and reasonable. Why pay triple at the big stores when local service is this excellent!!!!”
10AM - 7:30PM
790 N Main St, Akron
Mobile Phones
“This place should be named everything wireless.
I had a water damage iPhone that apple said couldn't be fixed i need to buy a new phone. One of the workers at the apple store told me about This place aj fixed it for 65 bucks i will never go to the apple store again.”
“Great store awesome service Tonya and Heather were vary helpful I will tell other people about this store! I will use this store for future items thank you Boost thank you Tonya and Heather awesome job!!!!!!”
“I had forgotten about my other post it was posted on the day i got the phone back and had stated my sd card was missing it was a mistake on my half although it was never located they did a good job reparing the screen sadly its broken again and i got a new phone 😆”
“I came in with my iPhone and my screen was in horrible shape dude hooked me up fr and gave me a case for cheap. Then he fixed my speakers I couldn’t be more appreciative.”
10AM - 8PM
3890 Medina Rd, Akron
Mobile Phones
“EXCELLENT service on a Sunday afternoon just before closing time! Arli was knowledgeable, helpful, kind, and got us out the door in no time! Thank you, AT&T! Couldn't have asked for more!!!”
10AM - 8PM
1298 Copley Rd, Akron
Mobile Phones
“David was very well informed about his product and plans for the best value for me. Got my new phones for my wife and I and was able to save me over 100 dollars compared to the other stores I went to. Thank you David.”
10AM - 9PM
96 Rothrock Rd, Akron
Mobile Phones
“I walked in not knowing a thing about what’s new with tvs since I haven’t shopped for one in like 10 years. A young man named Omar approached me and was one of the most professional and kind person I have ever spoken to in a store. He broke down the ins and outs for me and asked me questions that I had no idea were important but in fact it helped me understand so much more. He got the guys out to my house and they hooked up all the surround sound he recommended and the new 83” and it was truly the best experience I could’ve had.”
“Vamshi and raghu they did the very best and very good job. I would rate down 10 out of 10 very good people. And I were highly recommended people that come to this store.”
“I’ve been working with Cal for a few years at Tallmadge Ave store in Akron. He’s always been great.
Ryan went above and beyond to help me and explained how to navigate the crazy process of switching my service. What a stellar guy and solid experience I had with Ryan! I will always remember his dedication to customer service and his knowledge and great attitude!
Awesome”
10AM - 8PM
2084 East Ave, Akron
Mobile Phones
“Went into boost to get my son a new phone. He was getting an iPhone which I know nothing about! Lol the gentleman working was so helpful and made sure to get us all set up. Najdawi, (hope i got that correct) had to ask his name because he was so helpful and polite while we were there, he walked us through everything we needed and helped us purchase our phone, case and charger. He made sure the phone was all set up and ready before we left. We appreciate him so much! 🙏 💙 great customer service skills and kind, honest man! Thank you so much. Definitely recommend!”
“I was able to get a new service started very quickly and the associate was very friendly and knowledgeable. The only downside is it was hot in the store (thermostat read 76, with air not on until 80) so I was warm and borderline sweaty by the time I left.”
10AM - 7PM
504 South Canton Road, Akron
Mobile Phones
“I normally go to the cricket in Cuyahoga Falls but I was out in Ellet. To my surprise I see a familiar face. Tom whom always helps me was working and helped me with some issues I was having. He is very knowledgeable and super friendly. I would recommend his expertise to anyone.”
“I went to this location because the barberton store had no idea how to do anything. When i arrived at this location a young man and a young lady were working I wish I could remember the names but my memory sucks, anyway they had my phone number ported into a new phone all my data switched and out the door I went in 10 mins It was the easiest thing i have done in a long time and that is saying a lot for me as i dont get out much unless i have to due to some illnesses. But thanks to these 2 great workers it was fast and easy i would for sure recommend this location to anyone that is looking for anything related to metro pcs.”
“Great service and very helpful. Thomas and Zoe are terrific they helped with setup and thorough and kind and very professional. Highly recommend. They deserve a raise and promotion”
“Exceptional Leadership & Customer Care
I am writing this review to recognize the truly outstanding work of the Metro by T-Mobile Regional Manager, TIFFANY. It is rare to encounter a leader who is so genuinely invested in both the success of their stores and the well-being of their customers, but this manager sets the absolute gold standard.
Whenever a complex issue arises or a customer has a unique need, they step up immediately to ensure it is resolved fairly, quickly, and with a smile. They possess a rare blend of sharp professional expertise and deep empathy. Instead of just managing from behind a desk, they are clearly hands-on, deeply connected to the community, and dedicated to making sure every person who walks into a regional store gets top-tier service.”
“Alex did an amazing job helping me today really appreciated it !! If you need a new phone or your looking to upgrade I would recommend coming here 10 times outta 10🙌💯”
“The red man here is an expert. He was able to not only switch my phone number, but also move my data from my old to my new phone. The amount of integrity and respect he has for his customers is needless to say, excellent. Thank you Mr. Burt, you the man.”
“I went in to this store yesterday and i had a gentlemen named mark. Very nice polite and help me with a lot . Amazing costumer services and took his time in doing his job and didn't rush me out the door. And I wanted to say thank you”
“Tristan was so helpful at the Waterloo AT&T. They were real knowledgeable and gave me the best deal that they were able for my new phone. I really appreciate it your honesty and willingness too work with me.”
“Normally I have the worst luck with my phones being able to be saved & fixed, and I just loose everything. I couldn't get my phone to come on, reboot, NOTHING!! Dawn at the Arlington plaza store was able to get it going within minutes, & even got me a new screen ordered since mine is cracked, & I had completely forgotten that I have insurance on the phone. This location has great service, & the employee's are very helpful, & very polite. Highly recommend this location.!”
“The gentleman that was working this evening was so patient and kind! I spent quite a while on the phone and they could not get my daughters new phone activated correctly. I went in this store and he was able to figure out their mistake and fix it. He even made sure there was no extra activation fee.”
“Went in Metro PCs to get new service and I was privileged to meet John Reed...he was truly amazing and I would recommend anyone who wants A1 customer service...to go to see him...he explained everything thoroughly to me and made things nice and easy for me to understand....overall just a pleasant experience!!!!!”
“I went to Verizon on South Arlington to get and update on my phone . John was so helpful and really went out of his way to make this happen. He was so patient and very supportive to accommodate me. He’s one of the nicest people I’ve ever dealt with at Verizon. I would recommend him to everyone if you have a problem with your account. God bless him”
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“Called these guys around 4:30 or so asking if I could come in after work to get my brother’s phone fixed, and they got me in without any problem. The guy was very helpful And informative over the phone, and when I got there, they and got me in and out of the office in about maybe 20 minutes. The price is also very fair for the model and the atmosphere is really chill and casual! Also clean and quiet which I appreciate. I would definitely recommend going here to get your phone fixed. They don’t scam you or try to sell you things you don’t need unnecessarily and they’re very very nice and helpful. I will definitely be coming back again if I ever need to have my phone screen fixed.”