“We're not from this area, stopped here for the first time and went thru the drive-thru banking to withdrawal some cash. The gentleman helping us was extremely pleasant. When he sent us back the little envelope of cash, he also included a couple suckers. Sounds silly, but what a pleasant surprise!”
“Alexis Farrell helped us change out the signatures for our corporation to the new officers. She made the entire process smooth, easy and timely. I was dreading going through the steps but in the end it was so easy I didn't have to deal with any stress or delays. Thank you Alexis!!”
“We were interested in one of Third Federal's products and our contact, Chrissy, made the entire process straightforward and simple. She kept us updated at every step of the way and was really above and beyond with her communication. Thank you for a great experience!”
“The personnel at the bank could not be kinder, more professional or more helpful than they are. The drive-by ATM is down occasionally, but only for brief periods; it's a minor inconvenience. Whoever heard of anything electrical or mechanical that worked perfectly all the time? The only real beef I had was the condition of the access driveway and the pavement surrounding the bank, which was quite poor for a long time. But this has now been corrected by a complete repaving, so it is no longer an issue. I am John C. Fazio, Mary's husband, and I'm OK with this bank.”
“I recently obtained a Lift Local SBA loan from Huntington Montrose branch. Bob Seiler was so supportive of my business vision, and made the SBA loan process almost effortless. The closing staff were dedicated and responsive. Everyone in the Montrose branch is so welcoming when you walk in, making you feel like family.”
9AM - 4:30PM
3296 W Market St, Fairlawn“This is hands down the most wonderful team of people I've ever had the pleasure of working with. Not only did they expedite the opening of a credit line (so I could secure a golden opportunity) but each time I walk in to the Bank I leave with a smile.I don't know what these other reviews are expecting from a bank!? This bank is is worth every star google will allow. They have added value to my life and did things the other big banks have NEVER offered me.”
“I sorry can not to think the 2 young lady bank managers names..they are nicest...but Everyone here is Very kind and friendly...I with cancers in bones and brain and hard for to me talk big words to people now; living Cuy. Fks. but still keep my safe box here cause they all help me on phone and in bank alot when I forget how to do my banking...Thanks to all again and... ps watch the mailman for a cookie-gram )”
Open 24 hours
3750 W Market St, Fairlawn“We're not from this area, stopped here for the first time and went thru the drive-thru banking to withdrawal some cash. The gentleman helping us was extremely pleasant. When he sent us back the little envelope of cash, he also included a couple suckers. Sounds silly, but what a pleasant surprise!”
“I had a great experience with Hailey today regarding my business account. She helped me get my debit card pin issue resolved, and was so sweet/pleasant during the process. Customer service is so awful these days so it’s always refreshing and much appreciated to come across individuals such as Hailey.”
9AM - 4PM
3050 W Market St, Fairlawn“I do have an account here but let me say I love this bank and the employees!! They took the time to help me with my rolled change and cashed it in for me. I recommend this bank (any branch) to anyone and everyone”
9AM - 4PM
3680 Embassy Pkwy Suite B, Fairlawn“I have banked with Consumers for almost 15 years I believe. I have used the Fairlawn branch since they opened. They are just outstanding. Every branch is outstanding. I brag about my bank. It’s all the amenities of a large bank and they have kept all the small farm credit union qualities. It’s the Cheers of banks ❤️”
“I went to this credit union for the first time last week to talk about getting financed for a car. Their rates were better than any dealership or bank I talked to so I signed up as a member which was super easy and seamless. I wish I could remember the woman I dealt with by name so I could give her a personal shout out but I can't remember. Once signed up I talked to Chuck and Ryan at the Cuyahoga Falls branch and they were both incredibly helpful and nice. Over the course of looking for a vehicle they both answered my emails almost immediately and were incredibly helpful. I will be recommending them to anyone I know who may be interested. You can really tell that they actually care about their members there and have your best interest in mind, not their own. That's the benefit of a credit union and I clearly see that now. Thank you Chuck and Ryan. I really appreciate you.”