Huntington Bank is praised for its friendly and helpful staff, especially at this particular branch. Customers appreciate how the employees work hard to move everyone through the line quickly and maintain a positive attitude, even during busy times like the first of the month. Many mention that the staff helps each other and provides good service, with some staff members going above and beyond to assist with account setup and resolving issues. One customer shared how an employee saved them fees by understanding their financial situation and fixing a mistake immediately. However, some reviews note that the bank’s overall policies may be strict, as one customer was denied a credit card and car loan despite having an excellent credit score. Others mention that waiting in line can be frustrating, but this is often due to customer impatience rather than staff behavior. Additionally, issues like ATM outages are not blamed on employees. Overall, Huntington Bank is seen as a helpful, friendly place with dedicated staff, though some customers have experienced challenges with credit approval and wait times.
I have always been treated very well at this location, I won't mention the location that did nothing for me....However, Amanda has gone above and beyond to assist my needs!!
December 2023
The guy inside took care of me really well when setting up my account and trying to connect my account for bill pay. I made my car payment and he even saved me bunch of fees because I selected a account which required a 30k minimum balance for savings! He understood my financial situation and fixed it for me immediately.
March 2021
I will drive out of my way to visit this location, GREAT customer service!!
