Serra Chevrolet Akron is a trusted Chevy dealership with a wide selection of new and used vehicles. The staff is described as professional, polite, patient, understanding, and non-pressure. They listen to customers and answer all questions, keeping them informed throughout a purchasing process that can be quick and easy. The certified service department is commended for getting urgent repairs done quickly and well. However, the service department can also be way too slow for routine maintenance like an oil change, though staff remain apologetic. Overall, customers report a positive experience with exceptional service.
