“Steve and Michael were a delight! I came in to get my child’s iPad fixed and my iPhone had to crack in it. Come to find out my iPhone. I set up for the wrong model number and Steve assisted me with still getting to get it fixed the same day by contacting the customer support. 10 out of 10 experience! And they were so nice and helpful!”
“I’ve been with AT&T for over 27 years and my local store in Anderson Township, Cincinnati. Twice now I have had the help of the same young man, Jay, who’s has been so informative to help me make better decisions. This last time I had to visit it again due to equipment issues WiFi of all things. Heaven forbid we should be without right ?!
Jay, the same representative as my first visit , resolved the issue gracefully caring about my dilemma when the part was not in the store he found a solution. I will be staying with this service for many more years to come and largely due to the great employees that are continually helpful while being polite and pleasant to work with to resolve my requests. Thanks Jay!!”
“Hans and the employee he was training. (I'm sorry but I can't remember the other employees name but he was great too). They treated us like valued customers. They were able to give us a great deal on my Google Pixel phone. They made it easy and we were in and out in no time.
This is my preferred Verizon store.”
“Tanner is the BEST sales person at AT&T!! He is so kind and appreciative over anyone who walks through the door. Tanner is like family to me 10 times over what you could ever think too!! He is always helpful and he deserves a crown on his head!! I can tell he is a leader and I’m glad I met him. I’m here at the AT&T Store in Cherry Grove and he will prosper in whatever he puts his mind to. Tanner has given me excellent service - words cannot express my gratitude on how grateful I am to of met him!! Thank you Tanner you are the best employee of the year to me!!!”
“Tonya is always fantastic at helping our family with all our needs. She takes the time to explain things and really look for what works for our family. Always a joy to work with her.”
“Robert at the eastgate location was great! He handled all my questions, was thorough with my phone purchase and went above and beyond to get all my issues resolved.”