“Mercedes was such a very big help to me today since I don't know a whole lot about phones I do appreciate her very much and I hope you guys take good care of this lady sincerely Jennie Lindsay”
“My husband and I were ready for upgrades and visited the Verizon store in Oberlin. Andrew is the guy to see! He was so helpful and knowledgeable about what phones to choose. Andrew picked out phone cases and screen savers to help protect our phones.
If you are interested in buying a new phone Andrew is the BEST!”
“Went in for a new phone and aaron set me up with a new s24 ultra. He was very professional about it all and guided me through the different features. He answered all my questions without hesitation. Definitely recommend”
“I want to thank your company for employing Beth who goes out of her way politely and kindly to help. She's a delightful person to deal with and I don't know what I'd do without her help. Thank you very much, please give this wonderful lady a raise! Sincerely Pete Schneider”
“Jeremy was awesome! Personable, Friendly, knowledgeable, and professional. My biggest gripe with going into a cell phone store is how long it takes. He made switching carriers extremely efficient!”
“I had my iPhone for 4 years and needed to upgrade due to my battery getting worse and worse. Jason (I think) Wells made my experience super easy! Had the new iPhone in stock that I wanted, helped us through getting it all setup, did a quick transfer from my old phone to my new one, put my screen protector and case on and within 45 mins I was walking out the door with my old and brand new phone! Within an hour I had a brand new phone ready to go and able to use with all my old stuff from my old phone already on it!
I highly recommend going in and see Jason for a new phone!”
“Don was amazing he was able to switch me from a standard account to a first net plan. He made the switch simple and easy and broke down the cost of everything. He also was able to help me a smartwatch at an amazing price that was affordable to my budget. He went above and beyond for customer care thanks Don.”
“Compared to the vermilion store, this was the best Verizon experience I've had. Google Pixel was having some issues and they only needed to swap my SIM card. Other stores wouldn't even touch my phone. The manager knows what he's doing and was a great help.”