Verizon Authorized Retailer in Amherst, OH provides a exceptional customer experience with its knowledgeable and dedicated store consultants and managers. They offer a wide range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. The store is known for its trustworthy, fun, and profitable service. Customers praise the store's efficient management, helpful staff, and ability to resolve issues quickly. Reviewers highlight the outstanding service provided by managers like Tommy and employees like Jason and Shane, who go above and beyond to ensure customer satisfaction and provide personalized attention.
Christy was great. She was handling up to 4 customers at once being the only rep in the store. She was very informative and knowledgeable about everything.
November 2023
Compared to the vermilion store, this was the best Verizon experience I've had. Google Pixel was having some issues and they only needed to swap my SIM card. Other stores wouldn't even touch my phone. The manager knows what he's doing and was a great help.
November 2023
The Amherst Oak Point Verizon office is ran extremely well. Tommy is an amazing manager and truly went above and beyond to take care of us and set all our devices up for success. Thank you for the best Verizon visit ever!
