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“They get a good job upgrading us to our new phones. They were helpful and friendly. The only reason I don’t give a five star is it seemed like he was in a rush and just skip things for us to handle later.”
“I was treated so well by the staff at the Oberlin location,the salesperson took her time with me and was so nice!!!
I'm older so I'm not tech savey....she went above and beyond helping me and I love my new phone!!!!
I highly recommend the Oberlin Verizon Store,I can't say enough good things about them”
“I had an extremely positive experience with Devin at this store. He set up my phone for me and got me some good deals! I will definitely be recommending him to my friends and family. There are 7 Verizon’s closer to me, but I would make the drive again here for the service!!”
“Came in to find out more about home internet Sam was way above with his knowledge i truly appreciate the way he helped me today and I will recommend Verizon to people”
“Dan was very good and deserves a raise. He was kind and considerate. We liked that as senior citizens he spoke to us so that we understood. Very helpful in getting us set up”
“As a previous customer who’s locked out of my phone for 2 weeks now, I walked into Cricket Wireless as a Hail Mary. Although ultimately my issue was not resolved, it was definitely the most positive experience I’ve ever had with Cricket Wireless. Please forgive me as cannot remember the woman’s name, but I’m hopeful you can look at the time stamps and give her the credit she deserves! I was there today 12/30/25 around 1pm. That sweet lady went so far above and beyond the scope of responsibility for me. She was patient, calm, friendly, personable and professional throughout the duration. She made several phone calls on my behalf, and she REALLY tried to get this issue resolved. Best of all, she never looked at me like I was crazy when I sat there crying to her, with my 3 children under foot. She is an amazing person, and this company is very lucky to have her. If she were to benefit from my renewing services, I would do it in a heartbeat. She deserves all the flowers and recognition, today. Thank you, ma’am, for your kindness. I hope you have a great New Year!”
“I switched to boost the other day, Nick made the process very easy. Took the time to understand what I needed and got me the best phone. He's also really funny and made my time at the store delightful.”
“If you visit this location ask for Marco, he is extremely knowledgeable, resourceful and patient, if you are in a bind and need a phone or just some assistance ask for Marco, 10/10 solid dude.”
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“They made upgrading our phones such a pleasant experience.
Demonte went out of his way to get us the phones we wanted and the best deal on phones, cases and chargers.
Very courteous and genuinely nice employees.
They transferred our phones quickly and professionally.
It was the best experience I’ve ever had at a Verizon store.
I will be using this store again.”