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“They made upgrading our phones such a pleasant experience.
Demonte went out of his way to get us the phones we wanted and the best deal on phones, cases and chargers.
Very courteous and genuinely nice employees.
They transferred our phones quickly and professionally.
It was the best experience I’ve ever had at a Verizon store.
I will be using this store again.”
“They get a good job upgrading us to our new phones. They were helpful and friendly. The only reason I don’t give a five star is it seemed like he was in a rush and just skip things for us to handle later.”
9AM - 7PM
14910 OH-58, Oberlin
Mobile Phones
“I was treated so well by the staff at the Oberlin location,the salesperson took her time with me and was so nice!!!
I'm older so I'm not tech savey....she went above and beyond helping me and I love my new phone!!!!
I highly recommend the Oberlin Verizon Store,I can't say enough good things about them”
“I had an extremely positive experience with Devin at this store. He set up my phone for me and got me some good deals! I will definitely be recommending him to my friends and family. There are 7 Verizon’s closer to me, but I would make the drive again here for the service!!”
“Came in to find out more about home internet Sam was way above with his knowledge i truly appreciate the way he helped me today and I will recommend Verizon to people”
“This boost mobile store is the cleanest and very helpful in Lorain! Other locations gave me an attitude and jacked up the prices on the phone I wanted and Mo was very helpful and gave me the deal I needed”
“Gi gi is the best ever thanks to her greatness I have been a loyal customer of that store for about 22 years and and still going. It's so amazing to the greatest employee like her thank you so much Boost Mobile for having a awesome employee”
“The tech is amazing. I break my iPhone more than most and they always fix it with no problem. I came in today with a software issues and whatever they did it worked (: !”
“Took my iPhone to have the screen replaced and Mo only charged me for the broken screen protector. He was very nice and honest. The original quote he sent me for the original job he was going to do was priced very competitively. We will bring our devices to him in the future. Thanks again Mo.”
“Dan was very good and deserves a raise. He was kind and considerate. We liked that as senior citizens he spoke to us so that we understood. Very helpful in getting us set up”
“Went in there today with my elderly aunt to get her a new phone. The young man that said he was one of the owners was amazing! Gave us a great deal and transaction went so smooth. When I leave AT&T next month, I’m switching to Metro PCS!”
“Your worst move would be to do business with anyone other than these people. I needed a replacement screen for my Moto G Pure. Other places wanted 100-120, but this place charged me 50! Been coming here for years, referred friends, will never stop.”
“My screen was busted went in they shipped a new one overnight phone was fixed the very next day I highly recommend anyone with a phone issue to come here what a wonderful experience 5 stars”
“As a previous customer who’s locked out of my phone for 2 weeks now, I walked into Cricket Wireless as a Hail Mary. Although ultimately my issue was not resolved, it was definitely the most positive experience I’ve ever had with Cricket Wireless. Please forgive me as cannot remember the woman’s name, but I’m hopeful you can look at the time stamps and give her the credit she deserves! I was there today 12/30/25 around 1pm. That sweet lady went so far above and beyond the scope of responsibility for me. She was patient, calm, friendly, personable and professional throughout the duration. She made several phone calls on my behalf, and she REALLY tried to get this issue resolved. Best of all, she never looked at me like I was crazy when I sat there crying to her, with my 3 children under foot. She is an amazing person, and this company is very lucky to have her. If she were to benefit from my renewing services, I would do it in a heartbeat. She deserves all the flowers and recognition, today. Thank you, ma’am, for your kindness. I hope you have a great New Year!”
“Went in there today with my elderly aunt to get her a new phone. The young man that said he was one of the owners was amazing! Gave us a great deal and transaction went so smooth. When I leave AT&T next month, I’m switching to Metro PCS!”
“I came into the store and was greeted by Ricky who gave me the best customer service ever ,it made my day I will keep my service with metro because of employees like him thank u Ricky .”
“Ask for ASH The store is clean, organized, and you can tell they know what they’re doing. No attitude, no long waits — just straight-up good service and real people who want to help. If you’re thinking about upgrading or switching carriers, this is the place to go. ??”
“Great customer service, friendly and down to earth employees! Very knowledgeable and willing to go above to satisfy customers. Love the fact they are community based! Will all ways shop with them!”
10AM - 8PM
2219 E 42nd St, Lorain
Mobile Phones
“I switched to boost the other day, Nick made the process very easy. Took the time to understand what I needed and got me the best phone. He's also really funny and made my time at the store delightful.”
“Trent and Zach are awesome they were transparent and took really good care of me after a bad experience with another provider. They hooked me up! Better deal and the. Some. Ask for them. Keep up the good service boys!”
“If you visit this location ask for Marco, he is extremely knowledgeable, resourceful and patient, if you are in a bind and need a phone or just some assistance ask for Marco, 10/10 solid dude.”
“Jason at this location in Meister plaza is a delight to work with! He is honest, efficient, and very helpful. I have bought phones from him and also had them serviced. He helps me get the best deal with Boost and our phone service has been good as well.”
“After having a bad day due to my phone quitting, Chris T. At the Elyria store made a bad situation a little better with his knowledgeable, courteous, and professional skills.He is a gem!”
10AM - 8PM
1111 Meister Rd, Lorain
Mobile Phones
“Great store super helpful staff! Love my people that work there especially Dj he triple checked his work through the process to make sure everything I was asking was met and more! Shoutout the whole staff too!”
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“This store is the best and MO ,was very helpful ,great customer service and very professional.Mo gave me a great deal..i will highly recommend this store .and will come back this store only ...i give Mo a 100% service?”