Internet Service Providers in Athens, OH

“My experience with the store manager Sabrina and Associate Brooklyn was great. As I was upgrading, transitioning to a new plan, adding lines and coming up with a manageable monthly bill, they helped me over and above my expectations. Since we transitioned to T-Mobile from Sprint through the merger, our experience has been very positive. THANK YOU! ~Paul”

“We moved into an old farm house located in a rural area. Little did we know that when we moved in there were no internet service providers serving our area. For months we had to use hotspot devices from cell carriers with data caps. Then we received a postcard in the mail from Point Broadband. I was skeptical at first, but after speaking to a sales rep over the phone we decided to give it a try. We’ve been using Point Broadband for a few months without any issues or data caps! Internet speeds aren’t as fast compared to living in town, but they are fast enough to work from home, stream shows/movies, and play games.”

“I went there because I couldn’t get my new phone to activate. I was literally there 30 seconds while a young girl worked her magic, and it was done. I wish I’d gotten her name, but it was so quick I didn’t. So shout out to her for helping an old lady out. She’s a sweetheart! I hope she reads this, and identifies herself, because today I call her “Angel”❤️”

“Good customer service at this location. Had some issues after there was a mix-up that happened as I returned a phone and kept one within a week of signing a contract at the store in Parkersburg. That mix up cost me a couple extra trips into this store to find remedy. I'm glad that I didn't rush into signing up for automatic billing as was suggested in Parkersburg because they still had the phone I returned on my bill and was billed over $300 for my first bill. I called customer service and they made it right and now I feel I can sign up for the automatic billing. Had I done so before they would have got $300 out of my account and who knows how long a refund would have taken, so hold off on that aspect until you see your billing is correct!”