Point Broadband
Internet Service Providers
Hours:
145 Columbus Road, Athens OH 45701
Hours
About Point Broadband
Point Broadband is a reliable internet provider that serves rural areas where other providers may not reach. Customers have moved from using hotspot devices with data caps to enjoying stable internet service from Point Broadband, which is sufficient for working from home, streaming, and gaming. The company’s technicians, including Matthew Johnson and others, are highly knowledgeable, professional, and friendly. They quickly evaluate and resolve issues, often going above and beyond, such as repositioning dishes to improve signal strength or fixing service problems. Although some users experienced occasional service issues, Point Broadband consistently works to resolve them and maintains good customer support. The service is appreciated for its speed and the effort of its technicians to ensure customers stay connected. Overall, Point Broadband is regarded as a helpful and dependable provider, especially in rural areas, with technicians who are thorough and dedicated to fixing problems efficiently.
Most Recent Reviews
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June 2026
We LOVE 💘 our Internet and through out the years we have had others this one is the best. We live in a valley, it is so... fast ! The only time it will go out is because of Mother Nature and that is to be expected.
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August 2025
Henry was an excellent technician; explained what he was doing ! Good communication!
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June 2022
I explained the problem I was having with intermittent dropouts to the service tech (David) and he evaluated my system and very quickly determined what the problem was. I was impressed. And, he was professional, yet friendly, courteous and polite. It was an overall present experience.
More Comments(42)
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