Verizon offers a range of services, including mobile phones, 5G home internet, and business solutions. Customers can visit the Athens store for help with their needs or order online for convenience, with options for in-store pickup or delivery. Reviews highlight mixed experiences; while some customers faced long waits and difficulties with phone activation and trade-ins, others praised the quick and helpful service from staff members. One customer described a young employee as an "Angel" for her swift assistance. Overall, Verizon provides good service, but some customers experienced upselling attempts and lengthy processes.
Love My Verizon Very Helpful N Kind To There Customers!!!
April 2026
Destiny at Verizon in Athens, Ohio made a less than ideal circumstance - an easy fix. She was personable, knowledgeable and oh so patient. Thanks again Destiny for awesome customer service. Someone give the girl a raise!
April 2026
Destiny was phenomenal. Easiest Verizon experience I’ve ever had.
