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10AM - 8PM
1002 E State St Suite 17, Athens
Mobile Phones
“I want to recognize an employee, DALTON! He is fantastic, gave my wife and I great service, we bought 2 iPhones 2 tablets and accessories. Dalton needs to be rewarded! I also want to commend Sabrina for her patience and help and knowledge. She leads a quality team!”
“Good customer service at this location. Had some issues after there was a mix-up that happened as I returned a phone and kept one within a week of signing a contract at the store in Parkersburg. That mix up cost me a couple extra trips into this store to find remedy. I'm glad that I didn't rush into signing up for automatic billing as was suggested in Parkersburg because they still had the phone I returned on my bill and was billed over $300 for my first bill. I called customer service and they made it right and now I feel I can sign up for the automatic billing. Had I done so before they would have got $300 out of my account and who knows how long a refund would have taken, so hold off on that aspect until you see your billing is correct!”
10AM - 7PM
551 E State St, Athens
Mobile Phones
“Destiny at Verizon in Athens, Ohio made a less than ideal circumstance - an easy fix. She was personable, knowledgeable and oh so patient. Thanks again Destiny for awesome customer service. Someone give the girl a raise!”
Mobile Phones
Mobile Phones
“I had recently broke my phone and was unsure of what I wanted to do, make a claim or get a new phone. Raymond was super patient and answered all my questions and ran through all of my options multiple times as I wanted to make sure I was comfortable with my choice. He was pleasant, funny, and patient. I walked in unsure and already frustrated, I walked out happy and confident in the whole process and my new phone.”