Verizon offers a range of services, including mobile phones, 5G home internet, and business solutions. Customers can visit the Athens store for help with their needs or order online for convenience, with options for in-store pickup or delivery. Reviews highlight mixed experiences; while some customers faced long waits and difficulties with phone activation and trade-ins, others praised the quick and helpful service from staff members. One customer described a young employee as an "Angel" for her swift assistance. Overall, Verizon provides good service, but some customers experienced upselling attempts and lengthy processes.
I cannot say enough about the excellent service I received.
May 2024
Malorie has a Excellent customer service and pleasant experience
January 2024
Went into store today and Dillon and Isaiah were both so extremely helpful. They told me of multiple options and resolved my issue in a hurry. Thank you!