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“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“Had a great experience at this Verizon location! Mark, the manager, and his new hire Shariq were phenomenal. They were able to assist with a multi step transfer, and multiple new lines.
Even on a weekend holiday, they navigated things smoothly and were able to accommodate every request.
Pricing was on-point, and never felt like I was being swindled for a commission. I will continue to frequent the Verizon: Tanglewood, location for all my needs in the future.”
“My iPhone 11 (don’t judge ?) died on my flight to CLE. I was completely lost. My friend took me to Victra and Duncan was exceptional in getting me transferred to a 16 in one hour. I’m still resetting my logins, etc., but very happy to have made it through. If your phone is acting up - upgrade it soon.”
“MJ, is very knowledgeable of her job. She was such a GREAT help to my Daughter and, I! I highly recommend her. It was VERY unfortunate and disappointing that she didn’t have help in the store!!! SHE WORKS VERY HARD!!!”
“This store was great to deal with after my very poor experience at your Aurora Store. There they ignored me until I came to the rep (there were no other customers) and then was told rather rudely that it was an exact change store, no outright purchases were allowed (which I didn't want to do) and the when I asked about trade in credit was told that those deals were no longer in effect (they were and I got them at the Solon store.”
“Chris helped me and my family out get switched over from att and was super helpful and professional during the process. Highly recommend the Streetsboro T Mobile if you’re trying to switch your service provider”
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“I totally ditched my old provider for AT&T because switching was a breeze, all thanks to Bryan! Seriously, the guy deserves a raise. Went in just to switch my SIM, ended up with awesome deals on internet and phones. Bryan's patience and chill vibe were top-notch. Dad and I left feeling like AT&T pros! Five stars all the way, thanks to Bryan.”