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“I switched over to T-Mobile a couple of weeks ago and I have to say, by far the best service I've ever been on!
Thank you Chris for being so great and walking me through everything. Love the fact you went above and beyond to make sure we were satisfied with this process. Definitely recommend T-Mobile and I definitely recommend the one in Streetsboro.”
“Raj, Pratik and Sushil were super helpful. They gave me amazing deals on phones, accessories, adding a line and installed an e-sim for us. I will always return here for business.”
“Levi and Joe are great with customer service! Helped with new tablet purchase and was straight forward with everything! Will be coming back for all my Verizon needs!”
“Couldn’t be more pleased that I went to this store to get help getting my bill down. They worked with me. They were informative and courteous, and I really appreciated the fact that they helped me save a little money. I’ll be sending my friends.”
“They replaced my battery and the screen to my iPhone and did a great job! Everyone there was cool, too. If I have any other problems with my tech, I’ll definitely go back to them.”
“My experience at this store has been top tier. The gentleman in there are great listeners, compassionate and resourceful to your needs. They don't let you leave without making sure you understand your plan, device and the extra items you add to your purchase. Hey! You couldn't possibly go wrong with the Great customer service team in this store. A++
Thank you, Brandon and staff”
“Aaron at the Brimfield location is phenomenal. He has outstanding customer service, technical skills, is a wealth of knowledge and kindness. Despite how busy the store was, he was welcoming to each customer and treated each of us with the greatest respect and attentiveness. It was a fantastic experience. I am so happy to have had Aaron's expertise and assistance.”
“I cant speak high enough of this locations Customer Service! Specifically, Nicole who helped me switch my account from a competitor which also included Internet and service. I was on a time crunch that day and with Cole’s help, they were able to get me all squared away in just enough time! They truly worked together to make it happen. Nicole is the kindest representative I’ve ever worked with I felt so safe and comfortable with her advocating for me!”
“The 2 guys that helped me, were absolutely awesome! They made it so easy for me while metro gave me the run around getting my transfer pin.! I couldn’t recommend any one better to help with my needs! I highly recommend them and this location! They were so polite and kind. Thanks again.”
“Cheyenne was by far the best and only great experience I've had at any AT&T location. She resolved any issues I had very fast and made the whole experience easy. I’ve never went into an AT&T store and had a great experience until I came into the Howe Ave. location. Cheyenne is by far the best AT&T employee I’ve ever encountered and I’ve been a customer for nearly 10 years now. Give that woman a raise!”
“Debra and Emily are absolutely amazing! My husband and I met Debra at the Home & Garden show in Akron mid-February. She helped us upgrade our phones and get the best price. She explained what to expect regarding upcoming billing and helped us again today to work through a few billing kinks that had nothing to do with her. She is a true professional who goes beyond her job title/pay grade for the customer. We had such confidence in Debra's ability to problem solve that we drove from Akron to Aurora (45 minute drive each way) because we knew she would help us (unlike Isaiah at the S. Arlington store in Akron which is less than 10 minutes away). Additionally, Emily was so kind and patient with several older customers who had many (and I mean many) questions. She was calm, patient and caring. One of the older customers was rather rude and demanding but Emily was still kind to this woman. These two ladies are gems! We will drive from Akron to Aurora because of the staff. I hope AT&T appreciates all of their efforts.”
9AM - 9PM
2574 OH-59, Kent
Mobile Phone Accessories
“Went to switch carriers what a great experience I cannot say enough goid things fast friendly got new phone cheaper plan new phone same number ported my stuff over made me feel like a queen unlike t moblie the longer your with them they couldccare less don't sleep on this store I don't praise businesses often but when you do good if you follow my reviews you get good I am honest about the service friendly staff and pricing”
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“Zac was very patient and thorough in helping my husband and myself
We are from the 55 and over group ?
So new things are a challenge
Appreciate him and his fun personality in getting us hooked up
New phones and upgrading internet
Thank you !”