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“Excellent Customer Service! Visited the branch today due to some online banking issues, and they saw it through until the end to get it addressed for me. They stayed after hours since I came at the end of the day, and they were just as accommodating. Very satisfied with them taking care of their customers. Nice job!”
“Excellent Customer Service! Visited the branch today due to some online banking issues, and they saw it through until the end to get it addressed for me. They stayed after hours since I came at the end of the day, and they were just as accommodating. Very satisfied with them taking care of their customers. Nice job!”
“I love these girls & Timmy!!!! I mean they really treat that gum family. That's the honest to god truth. And it doesn't get any better than that.I'm in customer service myself. And that's exactly How you should treat people, ?. Love you all!! Timmy Strong!!”
“Nice small town bank. The entire Team at Geneva Us Bank is pleasant, personable, always remembers who I am, always fast service. I highly recommend this bank for your needs if you live in the Geneva area.”
9AM - 4:30PM
4717 Main Ave, Ashtabula
Banks
“Lately my issues regarding this bank lately haven’t been a problem I fairly enjoy the bank tellers now n they are super helpful the ones I come across when I am in there”
“I always have a WONDERFUL experience here at the Ashtabula branch! Each and every employee makes me feel at home and welcome. Always willing to go above and beyond with smiling faces!”
“Jan 24, 2024 Approx 4:15.I give praise to the Blond Lady that helped me out at the drive up ATM. I was trying to deposit a check and it wouldn't take. She guided me thru it in the cold, she didn't have a jacket on but she helped me anyway. Her intention was to check the ATM but ended up with helping me. God Bles you. Thanks for the Personal service. Above and beyond. There needs to be more people like you.”
9AM - 5PM
4366 Main Ave, Ashtabula
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“This is in regard to the Ashtabula Branch. The employees are the most friendly and helpful personel. Michelle, Lisa, Erica& Missy. Love dealing with everyone of them. I recommend them highly. Thank you. Rose Hamilton.”