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“As a small business owner, I rely on UPS regularly, and the UPS Store in Austintown has been outstanding every time. The staff is consistently friendly, professional, and helpful — both in person and over the phone. They make the process efficient and stress-free, which is incredibly valuable when running a business. Highly recommend this location.”
“I have never had a bad experience at this UPS store. They are very helpful and the staff always great. When the store is very crowded they go out of their way to be efficient and pleasant to everyone. They are good representatives for UPS.”
“Big shout out to the gentlemen named Jeff. His knowledge with everything and anything in between, with me sending 11 emails trying to print out my resume.He knew every little detail to try.Great customer service and if I could I would rate him and Staples on a higher scale.”
11AM - 6PM
6004 Youngstown Warren Rd, Niles
Shipping Centers
“Great ppl and wonderful place to work. I really feel like I'm making the world healthier 1 box or bar at a time. Thank you for the opportunity. From the Holmes-Jones Family”
“My letter carrier went completely above and beyond today and I want it known to all. I’m elderly and live alone. I was trying to get my trash to the curb and was slipping and sliding. A fall would be awful. He saw me and took charge, taking my trash bin all the way down my driveway!! I wish I would have gotten his name but he delivers on Churchill across from dollar general.
Thank you Mr Postal Carrier!!”
“I was using the Print & Go when the power went out! I decided to wait a bit to see if it came back on, and it did. But the Print & Go machine didn't work properly. The staff immediately set to work printing my documents for me. Great service! Highly recommend.”
“Office Max never emailed my wife back about not being able to print a huge order and told her this at the store. We needed 100 Medicare flyers for the Pro Football Hall of Fame Salute to Veterans Event on the 12th. It was 5:30pm on November 11th and we drove across the street to FedEx and Brandt said he could do that big of an order in no time. He was so helpful and saved the day for my wife. He treated us like friends and not customers. Him and I even talked about our favorite 80’s movies and quizzed each other. The other gentleman working was Pressley and he was very helpful and very friendly also. Brandt needs to be recognized for his great customer skills and saving the day for a Veteran’s event the next day. As a Navy Veteran that meant alot to me and my wife. FedEx is lucky to have such great workers there. ?”
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“The staff was very helpful and knowledgeable about the packing and mailing of a fine art painting. The prices were competitive and it became an easy decision to use their services! It was a joyful and pleasant experience all around”