The UPS Store in Austintown offers packing, shipping, printing, mailbox services, notary, shredding, and faxing. The store is always clean. The staff are friendly, helpful, pleasant, and knowledgeable. Most employees are very helpful and handle transactions efficiently even when the line is long, ensuring it is never a long wait. The parking is very good. A drawback is that the location gets quite busy and can seem understaffed. They provide expert help with items like closing a specialized box and resolving shipping issues by supplying tracking details. It is a locally owned and operated business.